Reviews, Sales, and Service Ratings for
Tin Leg

Claim interview is coming up on 10 August. Lost only one day of trip so it is not a major claim.

Did not have any claimable issues with this travel trip so can not say more about my experience accept it was easy to get the coverage, easy to extend the coverage to new travel dates due to Covid-19 without any additional cost.

It appears to be excellent. I have a virtual meeting with a representative from Tin Leg on Saturday August7, 2021

I just wanted to ask a question and got some feed back if it covers Co-vid testing but it wasn't an emergency. So our interaction stopped after that. I was just curious what really covers. The next question I have if I got sick or something an emergency happens over seas, would the insurance blame it on a preexisting condition or not.

Tin Leg has transferred my policy to Broadspire who I have not heard back from. The representative was nice, but I'm not sure about my experience or rating until my claim gets paid in prompt manner. Therefore, that 3 star rating is just to fill something in.

Fortunately I did not need to use this insurance, but I can speak to the ease of obtaining it and its very competitive pricing. I traveled with two relatives so there were three people to insure and we needed the Covid clause. Our trip was to Costa Rica and when we sent it our insurance policy from Tin Leg, as part of the Health Pass required by Costa Rican authorities, it was accepted without difficulty.

Tin Leg was easy to choose and less expensive than other options.

Signing up was easy and gave me peace of mind. It was easy to tell how coverage would work with my existing med. insurance. There were lots of coverage options available.

I appreciated the availability of customer service during my trip however assistance with my claim was inconsistent and confusing at times. The claim was filed diligently on my behalf by a helpful service agent but then lost in the forward processing. The website provided to track the claim was effectively useless with no functional links. Blank forms were eventually sent to me by email and after my repeated inquiries I was told they were sent in error. After my calling again and resubmitting the claim request new claim forms were delivered. I am now preparing the documentation for this claim and will look forward to completion of this process without further confusion or snafu.