0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2118
4 stars
658
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
133,985
Since 2004
MONTHLY SALES
492
Average Monthly Sales Since 2004
REVIEWS
3,464
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,464 Reviews Since 2004
Customer Reviews for Travel Insured International
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0 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 27, 2022
Aileen from FL
Verified Squaremouth Customer
When I purchased this insurance, it was recommended who used this insurance for travel. Honestly, it is better to have a travel insurance in case we needed it. And customer service answered my questions for situational cases.
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2 out of 3 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 26, 2022
Carmen from WA
Verified Squaremouth Customer
I was actually unable to travel as my group trip was cancelled due to Covid in December. I neglected to cancel this policy and am curious if I can get a refund, or if there is a way to hold the policy for a future travel date that is currently unknown but likely to occur in March 2023.
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1 out of 10 people found this review helpful
Rating 3 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 21, 2022
Mammone from TX
Verified Squaremouth Customer
I can say my experience was good because s was when I reported my challenges of the cancellation of my flight when I was to return back I was assisted by being given steps to follow when making a claim . I did not communicate with travel insurance until I experienced my challenges
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0 out of 1 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 6, 2022
Katsue Yoshimura from NY
Verified Squaremouth Customer
I called for my prescription glasses lost during the trip. On the phone, operator said I don't need to obtain police report from Panama. She said just download claim form and file. Now, I am back and looked at required documents. It requires the police report. What should I do now. I am back in the u.s.
Response From:
Travel Insured International:
Isabelle
Response Received:
April 7, 2022
Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced. Please email your contact information to customercare@travelinsured.com , to further discuss your situation. Thank you.
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15 out of 19 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 4, 2022
Joseph from ME
Verified Squaremouth Customer
Squaremouth is my go to for travel insurance and has been for years. real options and very good rates.
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5 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 4, 2022
Bab from MA
Verified Squaremouth Customer
Worth the price in these challenging times.
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4 out of 6 people found this review helpful
Rating 2 out of 5
Policy:
Worldwide Trip Protector
Review Received:
March 2, 2022
Rocco from NY
Verified Squaremouth Customer
My clam would only cover about 200 hundred dollars. At 81 years old .the paper work was ridiculous .
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18 out of 21 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
February 15, 2022
Ursula from AZ
Verified Squaremouth Customer
I contacted Travel Insured Int'l immediately when I found out I tested positive and needed to quarantine in Lima Peru. The representative opened a claim for me. I needed to end the call since American Airlines was calling me back and I needed to change my flight plans. I called back again and got the claim # (the 2nd call took longer). Just like in Squaremouth.com, the wait time is hit and miss. Sometimes I get someone immediately and sometimes I have to wait. If it is less than 1/2 hour I am okay; otherwise calling from overseas can take a long time. I'm note sure if there was a toll free number to call from overseas. My cell # is 602-315-7533.
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25 out of 29 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
February 14, 2022
terri from NY
Verified Squaremouth Customer
I will never get this insurance again!!!! We cancelled our trip due to a WORLDWIDE PANDEMIC in which the CDC said outright not to cruise because the ships were like petri dishes of germs for covid. Being in a high risk category, we did the logical thing and cancelled. When I spoke to the representative she was less than helpful and in fact bored with our problem. I realize we got a policy that did not include cancel for any reason but come on...REALLY!?!? When the leading health leader of the free world says DO NOT GO, we respect his thoughts! Besides, all the places we would be visiting had a #4 rating which meant high risk of getting covid. What sane person would go?!?! We did get most of our money back. The cruise money was returned to us as a future credit instead of a refund but we can live with that.I am just writing to let you know the $200 we spent on insurance with your company was worthless. We were made to feel stupid, wasting the representative's time and above all gave us zero help. Bad enough to have had to cancel our long awaited trip but then to be treated like this....terrible!!!! We will not be using you again. Sincerely terri and alan degroote
Response From:
Travel Insured International:
Isabelle
Response Received:
February 17, 2022
Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced. Please email your contact information to customercare@travelinsured.com , to further discuss your situation. Thank you.
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16 out of 24 people found this review helpful