0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2118
4 stars
658
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
133,985
Since 2004
MONTHLY SALES
492
Average Monthly Sales Since 2004
REVIEWS
3,464
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,464 Reviews Since 2004
Customer Reviews for Travel Insured International
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While glad to say that we did not utilize the policy, what a relief it was to have this policy! Our comfort level was at an all time high feeling safer knowing that if something went wrong, there was someone to have our backs. In this uncertain world, so glad to have had this policy. Will never travel again without a travel health insurance policy. Thank you!
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1 out of 4 people found this review helpful
Rating 3 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 16, 2021
Roseanne from CA
Verified Squaremouth Customer
So far I have nothing to report. The country of Austria was shut down on Nov. 22, 2021, we were force3d to cancel our trip. I am asking to get my airfare refunded. I do not plan to use United airlines ever again.
Roseanne Holly
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6 out of 18 people found this review helpful
Rating 3 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 8, 2021
Peter from CA
Verified Squaremouth Customer
I was told by the person who answered the phone that they no longer work through Square Mouth.
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10 out of 13 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
November 23, 2021
Linda from MO
Verified Squaremouth Customer
I extended my trip for an additional week but was not able to extend the policy.
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7 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector Plus
Review Received:
October 30, 2021
Dorothy from WA
Verified Squaremouth Customer
When my husband’s physician informed us he would need further medical care and that he would not be able to travel in the foreseeable future, all it took was one phone call to a representative who guided me through the steps I would need to take in submitting the required documentation for our claim.
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16 out of 16 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
October 29, 2021
Ana B. from FL
Verified Squaremouth Customer
When only a few travel insurance companies insured Floridians SquareMouth did! I could travel to Argentina worry free!
Thank you, SquareMouth!
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3 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
September 18, 2021
Tara from MI
Verified Squaremouth Customer
Easy to purchase and helpful customer service.
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2 out of 8 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
April 20, 2021
Cynthia from GA
Verified Squaremouth Customer
We are used to purchasing travel policies as we do quite a bit of travel. We had to cancel a trip due to a job requirement and having purchased that type of policy, we submitted all the necessary information. Travel Insured was simply impossible to deal with. After three hours on the phone, they would request the same papers you sent them a month ago. When they found them you would hear nothing from them for months. After calling again, they needed something else. I don't know how many people quit on it but we kept getting different people. To this date, more than a year of calling, our claim is still open. They have not touched it since October last year. I would never do business with this company ever again.
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150 out of 153 people found this review helpful
Rating 1 out of 5
Policy:
Worldwide Trip Protector
Review Received:
August 28, 2020
Roy and Sandra Aders from FL
Verified Squaremouth Customer
Travel Insured International is the worst travel insurance provider my husband and I ever had to deal with. We have done extensive travel around the world always with travel insurance. They did not provide timely responses to our legitimate claim. Phone calls to them were seldom answered. We were asked to submit what seemed like tons of repetitive paperwork over and over again and some were extremely trivial. Dealing with them was a nightmare. We had to finally contact Square Mouth to intermediate for us. Square Mouth's representative had to agree with us that Travel Insured International was uncooperative. We were issued a check but without a breakdown as to the amount we received. It was a couple of thousand dollars less it should have been. Even our Square Mouth representative could not obtain a breakdown from them.. Three weeks after yet another request for an itemized breakdown by our Square Mouth representative, we have no response. We feel that this company is unprofessional and takes advantage of their clientele.
Review Updated: 10/16/2020
Never again would we recommend taking out travel insurance with Travel Insured International. The company moved like a snail in asking for documentation and acknowledging receipt of our documents. Phone calls were seldom answered. Only after Square Mouth provided us with an agent to intercede for us did
Travel Insured International begin to act. Even our agent got the run around. When we were finally issued our refund, we could not obtain a break down of how the company arrived at the amount. We were totally frustrated with the company's attitude, handling of our legitimate claim, and efficiency. We are so glad Square Mouth no longer does business with Travel Insured International.
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129 out of 131 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
June 19, 2020
JOHN from FL
Verified Squaremouth Customer
Travel Insured International provided exceptional customer service and I will purchase travel insurance with them in the future.
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7 out of 19 people found this review helpful