0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2118
4 stars
658
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
133,985
Since 2004
MONTHLY SALES
492
Average Monthly Sales Since 2004
REVIEWS
3,464
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,464 Reviews Since 2004
Customer Reviews for Travel Insured International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Easy to apply and all of the information was supplied in a timely manner.
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector Lite
Review Received:
July 17, 2019
Sue from FL
Verified Squaremouth Customer
We were recommended 2 other travel insurance companies, but I went online & found SquareMouth. It was Very easy to use. I compared the other companies to the offers you provided, and decided on a policy with SquareMouth. I never thought we would have to use it, but we did. While in Budapest, we ate at a small street café, and the next day as we boarded for a 10-day Viking River Cruise, my husband became ill. It was not good. By Tuesday, we called a doctor to come on ship in Vienna, and I went to get a prescription. Upon returning home, I found our doctor bill & the pharmacy bill and went to work, thinking, "oh no, this will be impossible!" Wow, was I surprised! A nice, English speaking man, said he would send the forms promptly after listening to the story. He was compassionate, communicated well, and did exactly what he said. By the time I hung up the phone call, I had the forms. They were very clear as to what to do. I filled out the forms, scanned them to my email with the bills, and the credit card that we paid with, and within minutes had a response that they had been received. So far, so good. I am impressed. If the payment is as prompt as everything else, I will never use any other travel insurance, and will be telling everyone how easy you are to deal with. Thank you so much.
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 15, 2019
Danal from GA
Verified Squaremouth Customer
Good overall experience.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 14, 2019
Helen from NJ
Verified Squaremouth Customer
Easy comparison of costs and insurance options, making my buying decision that much easier.
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 13, 2019
Noel from OR
Verified Squaremouth Customer
Putting in a claim because of illness cancer, we were unable to take our trip. When I call I was on hold a very long time
We have not heard anything yet about the processing of our claim
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7 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector Plus
Review Received:
July 12, 2019
James from CA
Verified Squaremouth Customer
We have not filed our claim yet.
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0 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 10, 2019
Linda from TX
Verified Squaremouth Customer
I am waiting to hear from Travel Insured after uploading all the documentation. I have not been pleased with the customer service so far! I trust this issue will be resolved equitably and I can recommend Travel Insured. I have used them previously and have had no problem.
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5 out of 5 people found this review helpful
Rating 2 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 4, 2019
Amy from OH
Verified Squaremouth Customer
I have started a claim and sent the faxed materials over a week ago, have confirmation they received that, yet they say they don’t have it. Not happy with service so far!
Response From:
Travel Insured International:
Erin
Response Received:
July 10, 2019
We sincerely apologize for any frustrations you have experienced. Your claim is currently under review and we will be reaching out to you ASAP with your status. Thank you for your patience.
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9 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
July 2, 2019
Maria Victoria from CA
Verified Squaremouth Customer
Good service
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1 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
June 28, 2019
Stephanie from IL
Verified Squaremouth Customer
Love this company and plan on using you guys again.
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1 out of 2 people found this review helpful