Travel Insured International
Overall Rating 4.4 out of 5
Overall Rating 4.4 out of 5 3,464 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    May 31, 2019
    Don from FL Verified Squaremouth Customer

    My wife fell in Berlin and broke her arm. She had to have emergency surgery to repair the break and spent 6 days in a Berlin hospital. I contacted Travel Insured International and they worked with the hospital to cover the costs. I haven't received any bills yet so I don't know what the costs will be. But so far, so good.

    I had to cancel two weeks of my trip and we were flown home a different route. I'm filing claims for unused airfare and related expenses.

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    6 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    May 30, 2019
    Ellen from CT Verified Squaremouth Customer

    Very friendly, yet professional when our trip’s departure date was delayed by our cruise line. Representative of Travel Insured International answered all of my questions and reassured me that there would be no changes in our insurance.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    May 26, 2019
    Jane from AZ Verified Squaremouth Customer

    Great company! I will definitely use them again.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    May 24, 2019
    Paula from AK Verified Squaremouth Customer

    I found Travel Insured's customer service rep very helpful when I was considering my options for canceling my trip. She gave me important information regarding deadlines. Squaremouth always makes travel insurance purchases simple.

    Review Updated: 06/21/2019

    My 88 year-old mother in another state fell and fractured her pelvis three days before our trip. I had purchased "cancel for any reason" coverage and that is what I used my claim toward, it was covered at 75% of the unrefunded trip cost. I could have gotten 100% by using a claim against the regular coverage, but Travel Insured wanted my mother's permission to access her medical records and/or her doctor to prove the claim. It would have been fine for me to do that for myself, but I could not ask her to do that (too much family drama), so I opted to "cancel for any reason." That required I cancel at least 48 hours before the trip started. I called Travel Insured enough ahead of time to learn I needed to decide right away if I was canceling the trip or not, but they did not explain the depth of personal info they would need if I opted for regular cancelation coverage.

    Once I opted to cancel for any reason and started processing all the paperwork, I found that Travel Insured had an "upload" feature on their website in Beta mode that would allow me to do everything paperlessly. That turned out to be a really nice feature since I was with my mother for nearly a month after her fall and it was so much easier to do the whole claim on my own computer without having to leave her to print or make copies or go to the post office. I did have to make another phone call to find out how/when they updated my claim status, but all in all, it worked flawlessly.

    This may sound like a complaining review, but I was well pleased with Travel Insured's responsiveness when I did call them and their timeliness in paying my claim.

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    4 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    May 20, 2019
    Jane from FL Verified Squaremouth Customer

    I became ill on my cruise. Upon returning home, I contacted Travel Insured International. They e-mailed me claim forms with instructions on May 13. I mailed everything that was requested on May 15 and received my reimbursement on May 21. Excellent service. I have since purchased another policy for a cruise in September.

    I have used Squaremouth before and submitted a claim to a previous company with the same great results.

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    4 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    May 20, 2019
    Mary from IA Verified Squaremouth Customer

    It gave us peace of mind knowing, should something happen before or during our trip, our out of pocket expenses for air travel, lodging and theatre tickets would be covered by Travel Insured International. Money well spent, a great value!

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    May 18, 2019
    LINDA from TX Verified Squaremouth Customer

    did need thankfully to file a claim but felt comfortable knowing that I had all the info needed while abroad if I had to do so.
    Thanks

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    May 17, 2019
    HIROKO from AL Verified Squaremouth Customer

    I was very comfortable with being secured by your insurance and able to ENJOY my trip. I will use your company if I will be satisfied with claim return.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    May 17, 2019
    Ilkka from VA Verified Squaremouth Customer

    I thought I was purchasing emergency ticket change. I was told I did not. I was told I could file a medical claim only after my primary paid. I didn’t get what I thought I purchased. And I will have to wait weeks for primary to decide to pay or not. I’m feeling frustrated and I have a broken arm.

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    5 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    May 12, 2019
    Mary from IA Verified Squaremouth Customer

    Since I didn't need to file a claim, I can't comment on whether the insurance I purchased would have provided what I expected it to.

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    0 out of 2 people found this review helpful

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