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Rating 5 out of 5Policy:
Worldwide Trip Protector PlusReview Received:
May 12, 2019DEBORAH from NJ Verified Squaremouth CustomerWas this review helpful to you?very easy!
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Worldwide Trip ProtectorReview Received:
May 10, 2019Mark from FL Verified Squaremouth CustomerWas this review helpful to you?Very easy to use website. Full terms of policy could be reviewed in advance of purchase. Representative was very helpful explaining interpretation of policy benefits.
0 out of 0 people found this review helpful -
Rating 2 out of 5Policy:
Worldwide Trip ProtectorReview Received:
May 8, 2019Carolyn from CA Verified Squaremouth CustomerThis insurance company is working very, very slowly and inefficiently- almost as though they are hoping that I will forget about them and they will not pay the claim. Would never use them again.
Review Updated: 06/05/2019
Claim was sluggishly processed with requests for additional information, both from me and from my medical provider. In the end, the company found a way to cut my benefits. I was only seeking $350 from $2000 fee for rebooking a ticket due to illness, and they still found a way to knock that benefit down by hundred dollars. Would not use this company again. It seems that they’re looking for ways to avoid payment
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16 out of 16 people found this review helpful -
Rating 4 out of 5Policy:
Worldwide Trip Protector LiteReview Received:
May 6, 2019Michael from CO Verified Squaremouth CustomerI managed to recover all my "extra expenses" due to flight cancellations eventually, it took me two goes. I had to get airline declarations and one said "flight cancelled for operational reasons". I filed this and found out that in this circumstance they do not refund the full amount of my rescheduled flights. I had to go back and get a replacement letter explaining the real reason, which was due to weather (very dense fog prevented any flights in or out all day). I filed this replacement letter and the eventually got full reimbursement. It was a chore producing all the paperwork, but I got there in the end, and I got back the costs I wanted.
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0 out of 0 people found this review helpful -
Rating 3 out of 5Policy:
Worldwide Trip Protector LiteReview Received:
May 4, 2019Stanley from AZ Verified Squaremouth CustomerWas this review helpful to you?Very difficult to use your services. Too many hoops to jump through. As an MD I was disappointed in our conversation 10 days ago
16 out of 16 people found this review helpful -
Rating 5 out of 5Policy:
Worldwide Trip ProtectorReview Received:
April 30, 2019Judy from OH Verified Squaremouth CustomerWas this review helpful to you?Great customer service: I worked w/representative to determine policy for my needs before purchase. I didn’t need my policy, but it was good to know I had coverage at reasonable cost, while out of USA.
5 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
Worldwide Trip Protector LiteReview Received:
April 30, 2019SHERRY from FL Verified Squaremouth CustomerWas this review helpful to you?Easy to research online to check coverages and exclusions. Purchase and self printing went smoothly. I did contact customer service to add additional coverage and that also was easily accomplished. I got the lowest cost among competitors with the same coverage.
3 out of 4 people found this review helpful -
Rating 4 out of 5Policy:
Worldwide Trip Protector PlusReview Received:
April 28, 2019Jesusana from NV Verified Squaremouth CustomerWas this review helpful to you?Pending claim handling.
0 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Worldwide Trip Protector PlusReview Received:
April 27, 2019Sandra from MN Verified Squaremouth CustomerWas this review helpful to you?The customer service is excellent. I had to make an adjustment to the policy and they made it a very simple request. Thank you.
2 out of 2 people found this review helpful -
Rating 3 out of 5Policy:
Worldwide Trip Protector LiteReview Received:
April 23, 2019Julie from CA Verified Squaremouth CustomerWas this review helpful to you?I only had one issue and it was prior to my departure. The airline cancelled my flight and booked me on a flight the next day. So, I had to book a hotel and stay an extra day in Lima Peru, which I had not planned. I called to see if square mouth would cover the cost of the night I stayed in the hotel. Of course, they said no, not covered, etc. Not surprised.. there is always a loophole to screw the customer.
11 out of 12 people found this review helpful
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