Reviews, Sales, and Service Ratings for
Travelex Insurance Services

Had to cancel trip.

No problems, customer service was very helpful in helping me pick the right policy.

We had both an automobile issue and a medical problem and both were handled promptly and efficiently.

Thank you for taking the time to post!

I’m glad to hear that your experience with our claims process was easy. We strive to make submitting a claim as simple as possible. With Travelex’s coverage, with no deductibles, you spend less time and hassle to receive reimbursement for eligible losses from us first, before any other collectible insurance.
We hope you will think of Travelex the next time you are looking to insure your travel! Thanks again and have a wonderful day!

Haven't filed claim yet, so don't have much to say. Internet site was confusing - why I only gave it 4 stars.nm nm

Thank you for posting a review of Travelex.

We apologize for your negative experience.

A member of our Zero Complaint team contacted you to discuss this further.

Please contact us at 800-240-0369 if you have any questions, we are happy to help.

I contacted Travelex Insurance regarding a claim and asked to have a claim form sent to me. I have not received the form as of this date.

We thank you for taking the time to put your concerns in writing and are sorry to hear of your frustration.

I have contacted the Claims Administrator on your behalf and can advise that your claim forms were mailed on November 22, 2016, to the address on file. Please keep in mind the United States Postal Service can sometimes take 7-10 business days. Per your request on November 28, the claim forms were also emailed to you.

To date the completed claim forms have not been received by our claims department.

Travelex makes every effort to review all concerns from our clients and hope this response provides clarification.

I had questions about coverage which were answered promptly and clearly.

Thank you for taking the time to post!

We appreciate the good rating. We value your business and we hope you think of Travelex the next time you are looking to insure your travel!

Thanks again and have a wonderful day!

I have used Squaremouth for all my travel insurance needs. Their customer service representatives are helpful, patient, and answer all questions. I highly recommend using Travelex Insurance Services.

Thank you for choosing Travelex Insurance Services.

We are so happy to hear about your experience and look forward to doing business with you again.

Trip went smoothly, no need to submit any claims. Customer service while purchasing trip insurance was excellent.

Thank you for choosing Travelex Insurance and for taking the time to post a review.

We are so happy to hear about your experience and look forward to doing business with you again.