0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,378
Since 2004
MONTHLY SALES
758
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
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Nothing here to rate. I received my paperwork and never heard from the provider again
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Basic
Review Received:
October 2, 2013
Karen from WA
Verified Squaremouth Customer
I only used online services and made no claim so cannot possibly review the performance of the company and it's product. The most important proof is always in the way a claim is handled so I'm unable to make any judgment.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Basic
Review Received:
September 25, 2013
Charles from MI
Verified Squaremouth Customer
There was no interaction because there was no claim. Nothing to evaluate
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Max
Review Received:
September 22, 2013
Richard from WA
Verified Squaremouth Customer
I did not use your services during or after the trip so I am unable to rate them.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
TraveLite
Review Received:
September 21, 2013
Elsa from WA
Verified Squaremouth Customer
No complaints as I did not need any customer service
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
September 17, 2013
JOHN from CO
Verified Squaremouth Customer
no claim needed
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
September 10, 2013
Barbara from MA
Verified Squaremouth Customer
we did not have to make a claim, as our trip went fairly well. We did, however, feel confident that anything that did not work out would be ok. There was one very late flight that made us almost unable to make our connection home. I was able to relax, and calm my children about the possibility, because I knew we were covered for any expenses that arose from being too late because of our airline. Also, at one point, my husband felt quite ill, and I knew that he'd be ok even if he needed treatment. The coverage was well worth the cost, even though we did not need to file a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Flight Insure Plus - Package Plan
Review Received:
September 8, 2013
Lawrence from TX
Verified Squaremouth Customer
Claim is still pending.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
August 30, 2013
Michael from WA
Verified Squaremouth Customer
It took a few weeks and a couple payments and they asked for documentation that I had already sent them. It would have been better if they had updated me along the way, including notification of when they got my documents. But they did eventually pay on the entire claim.
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102 out of 103 people found this review helpful
Rating 2 out of 5
Policy:
Travel Max
Review Received:
August 28, 2013
Patricia from CA
Verified Squaremouth Customer
I didn't need to you use you so how can I rate anything... it was easy getting the policy and the price seemed right. Thank you.
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4 out of 7 people found this review helpful