0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,378
Since 2004
MONTHLY SALES
758
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
December 16, 2013
Rafael R Gonzalez from TX
Verified Squaremouth Customer
Great
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
December 8, 2013
David from AZ
Verified Squaremouth Customer
This will be the first time we've ever had to file a claim, so it's hard to rate them until the claim is satisfied (proof is in the pudding). Thus far they have been very helpful. I can't believe the mounds of paperwork that you must complete though!! Save every piece of paperwork would be my advise and if you have to pay something in cash, i.e. taxi - don't expect to be reimbursed.
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13 out of 13 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
December 8, 2013
Claudia from UT
Verified Squaremouth Customer
We did not have to file a claim. You really don't know how good a policy is until you have to use it--which we hope we will never have to find out.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
December 3, 2013
JOHN from NM
Verified Squaremouth Customer
Happy to report that there was no "required" interaction with the carrier directly. Trip was an exciting motorcycle adventure and the incidental damage to the rented motorcycle was not covered by this policy.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Select
Review Received:
November 19, 2013
Victoria from SC
Verified Squaremouth Customer
Thankfully, I did not make a claim, so I have no idea how they would have performed.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
November 16, 2013
Laura from AZ
Verified Squaremouth Customer
This is not really accurate since I didn't submit a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
November 16, 2013
Gerald from MO
Verified Squaremouth Customer
Purchase of the policy was quite straightforward and easy and I thought the price was competitive. However, since the most important interaction with any insurance company is the claims process and we did not need to make a claim, I can't provide the insights travel insurance buyers would value most highly.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Basic
Review Received:
November 9, 2013
Eileen from NY
Verified Squaremouth Customer
No claim presented! No information after payment and no policy ever received.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
November 5, 2013
Janice from WA
Verified Squaremouth Customer
I didn't need to make any claims, and felt very assured that if there was a need for a claim, it would have been handled promptly.
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0 out of 0 people found this review helpful