Name: Travelex Insurance Services
Brand: Travelex Insurance Services
Rating: 4.43 (2091 reviews)

Overall Rating

0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

1213
4 stars

426
3 stars

174
2 stars

30
1 star

45

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

85,740

MONTHLY SALES

774

REVIEWS

2,091

Overall Rating

Customer Reviews for Travelex Insurance Services

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

2,091 Reviews Since 2004
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Filed claim

Rating 5 out of 5

Policy:
Travel Select

Review Received:
May 30, 2010

deborah from PA Verified Squaremouth Customer

Before Trip
Excellent, very helpful, will most definetly use Squaremouth to help me to decide about which coverage I may need during all/any future traveling.

During Trip
never had to use

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0 out of 0 people found this review helpful

Rating 1 out of 5

Policy:
Travel Select

Review Received:
May 28, 2010

Joan from CT Verified Squaremouth Customer

Before Trip
Since there was no contact with my insurance carrier, they were fine. The airline,Alitalia, however was awful, going over we should have been contacted earlier about the delays since they knew about them. All systems were go on all our screens ( which were false). We missed our connecting flight to Florence, had to take a bus to that airport and almost had to delay our scheduled classes arriving at 2::00 a.m.. We did however miss a scheduled dinnerTuesday evening that we had pre-paid for at a Michelen Star restaurant in Tredozio.
Ouur trip over was a disaster.

During Trip
Nothing further.

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0 out of 0 people found this review helpful

Rating 4 out of 5

Policy:
Travel Select

Review Received:
May 26, 2010

Marcia from MI Verified Squaremouth Customer

Before Trip
Didn't really have much contact, other than the original research on your website.

During Trip
no contact with carrier during trip.

Claim Process
no claim!

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Travel Select

Review Received:
May 22, 2010

April from WA Verified Squaremouth Customer

During Trip
Thankfully we didn't need to use any help during our trip

Claim Process
We didn't need to make any claims.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
TraveLite

Review Received:
May 12, 2010

Katherine from TX Verified Squaremouth Customer

Before Trip
We thought my husband would not be able to go do to work. He called the insurance carrier and talked to them about what we needed to do in this case. They were very infomative and helpful.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Travel Max

Review Received:
May 11, 2010

Mary Lou from MO Verified Squaremouth Customer

During Trip
I bought the insurance for medical outside the United States because Medicare does not provide coverage. Did not use any benefits because I could not get to Croatia because of volcanic ash.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Travel Basic

Review Received:
May 8, 2010

Dean from OR Verified Squaremouth Customer

During Trip
Didn't need the insurance or any help

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Travel Select

Review Received:
May 8, 2010

Sandra Aders from FL Verified Squaremouth Customer

Before Trip
We recommended Squaremouth to quite a few fellow passengers on our RCL cruise. Hopefully you will have new customers.