0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1213
4 stars
426
3 stars
174
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
85,740
Since 2004
MONTHLY SALES
774
Average Monthly Sales Since 2004
REVIEWS
2,091
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,091 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
July 1, 2010
Gregory Clinton from CA
Verified Squaremouth Customer
During Trip Fortunately I had no need to contact the carrier..
Claim Process Did not make a claim...
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
June 28, 2010
mswyn from AZ
Verified Squaremouth Customer
Before Trip The only downside is that we had to carry a full sheet of paper to show insurance certification. Would have liked a wallet-sized card.
During Trip Never had occasion to use the insurance.
Claim Process No claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
June 27, 2010
Stephanie from CA
Verified Squaremouth Customer
Before Trip Simply the clearest and straight forward online insurance website!
During Trip should have used but wasn't aware it existed so called primary insurance for help
Claim Process claim is in process
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
TraveLite
Review Received:
June 23, 2010
Edeltraud from WA
Verified Squaremouth Customer
Before Trip This was all done on-line, so there was absolutely NO customer service or interaction with any "live" person. I don't mind this, but find it ridiculous that you would want to know about "customer service."
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
TraveLite
Review Received:
June 18, 2010
Glenda from GA
Verified Squaremouth Customer
During Trip I was stranded in London on my home due to the volcano ash. What was supposed to be a 2 hour layover turned into 7 days and I arrived there sick and totally unprepared and without resources. The Travelex rep was nice but of no help. He didn't think I would be covered as the volcano was an act of God.
Claim Process Mailed claim in yesterday.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
June 16, 2010
Barb from IN
Verified Squaremouth Customer
During Trip didn't use it!! didn't need it....but was glad to be covered
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
June 15, 2010
Judy from IL
Verified Squaremouth Customer
Claim Process no claim
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
June 10, 2010
Svend from OR
Verified Squaremouth Customer
During Trip We did not need anything on this trip, so I cannot rate.
Claim Process No claim!
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
June 7, 2010
David from VA
Verified Squaremouth Customer
During Trip no use of insurance during the trip
Claim Process NO CLAIM
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0 out of 0 people found this review helpful