Name: TravelSafe
Brand: TravelSafe
Rating: 4.31 (1514 reviews)

This insurance provider is currently unavailable on Squaremouth

Overall Rating

1.1% (112) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

885
4 stars

312
3 stars

126
2 stars

47
1 star

65

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

10,086

MONTHLY SALES

REVIEWS

1,514

Overall Rating

Customer Reviews for TravelSafe

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

1,514 Reviews Since 2004
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Filed claim

Rating 5 out of 5

Policy:
Classic

Review Received:
August 22, 2017

Steven from CA Verified Squaremouth Customer

Only a little bit of contact, all pre-departure, but what there was went well. I had actually claimed once before due to my need to cancel a previous trip several months ago, and though the claim took a couple of months for them to process due to a backlog of claims they were dealing with at the time, they paid me in full and acted professionally throughout.

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1 out of 1 people found this review helpful

Rating 5 out of 5

Policy:
Basic

Review Received:
August 8, 2017

Robert from FL Verified Squaremouth Customer

Experiences encountered with TravelSafe have all been good. Representatives were always friendly, courteous, and knowledgeable.

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0 out of 0 people found this review helpful

Rating 4 out of 5

Policy:
Classic

Review Received:
July 24, 2017

Naveed from TN Verified Squaremouth Customer

Just settle my claim and I will be fine.

Review Updated: 08/21/2017

The flight was delayed full one day. That is verifiable. You must not question and ask for receipts. People have to spend the day somehow and that should be peoples decision. Your policy should provide a fixed $ amount per person per day - period. No questions asked.

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0 out of 1 people found this review helpful

Rating 4 out of 5

Policy:
Basic

Review Received:
July 23, 2017

Sherri from FL Verified Squaremouth Customer

I spoke to several reps before my trip. All very patient, knowledgeable about the different policies. Very patient and seemed happy to help the right one that I needed.
After my trip, I called for information how to file a claim. Had made several calls to help me file the claim properly. The reps advice varied among what they each told me. I sensed some uncertainty in the answers with each rep. So after speaking with the last rep, I just mailed the papers I was told I needed. She said you would contact me if you needed any additional information. . Also, I had 2 different account numbers. So I just used the most recent form with the acct number at the top.I have not heard anything yet ???
I suppose I would use Travel Safe again but I now have a better idea of what areas I need more clarification before signing up again. It will also depends if I do get the money = replacement cost as the reps said I should without a problem.
Thank you.

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0 out of 0 people found this review helpful

Rating 5 out of 5

Policy:
Classic

Review Received:
July 21, 2017

Darrell from TX Verified Squaremouth Customer

Obtaining the policy was easy and I shall be using your services again. '

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0 out of 0 people found this review helpful

Rating 4 out of 5

Policy:
Classic

Review Received:
July 18, 2017

Ronald from IL Verified Squaremouth Customer

To early. Can give once the claim is finished.