This insurance provider is currently unavailable on Squaremouth
Overall Rating
1.1% (112) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
885
4 stars
312
3 stars
126
2 stars
47
1 star
65
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
10,086
Since 2004
MONTHLY SALES
0
Average Monthly Sales Since 2004
REVIEWS
1,514
Since 2004
Overall Rating
4.31 out of 5
Overall Rating 4.31 out of 5
1,514 Reviews Since 2004
Customer Reviews for TravelSafe
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I did not have medical issues during my trip and, thus, did not file any claims.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Classic Plus
Review Received:
June 4, 2014
Beatrice from FL
Verified Squaremouth Customer
exellent
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Classic
Review Received:
May 27, 2014
Cynthia from CA
Verified Squaremouth Customer
I submitted the claim more than a month ago (before the trip would have been) and it is still not done.
I was sent one form that did not clearly say where to return it,
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11 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
May 26, 2014
Janice from CA
Verified Squaremouth Customer
Really have nothing to say ,except, that on paper, seems like a good plan. I really like Squaremouth and any time I travel out of the country, use them to purchace travel insurance.
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Classic
Review Received:
May 25, 2014
mike from FL
Verified Squaremouth Customer
whats to report, they took our money, we had no claims, can't say if they're good or bad.
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0 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
May 23, 2014
Janice from ME
Verified Squaremouth Customer
Easy to acquire. Felt confident and safe while traveling, knowing that I had coverage in case anything happened.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
May 22, 2014
Sylvia from FL
Verified Squaremouth Customer
I have deliberately waited until my claim was finalized before submitting this review.
Unfortunately, I had to cancel my trip a day before scheduled departure because of injury. I promptly submitted the claim and substantiating medical information to Travel Safe. While I wish processing could have been quicker, I do understand that thorough review takes time. On the few occasions that I called to make inquiry or obtain further information, I always received courteous assistance.
My claim was honored with two payments (one land portion; the other flight arrangement). I was happy to have had trip insurance and would use Travel Safe again. So yes, I can recommend both Squaremouth and Travel Safe.
Thank you.
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24 out of 24 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
May 17, 2014
Frederick from NJ
Verified Squaremouth Customer
No problems, didn't need to use insurance policy.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Classic
Review Received:
May 11, 2014
David from OH
Verified Squaremouth Customer
We were unable to get support on finding a flight to our destination from the insurance provider. We missed a connecting flight because of weather. We went back to the airport after getting a room and the airline got us a flight out.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
May 10, 2014
Janet from CA
Verified Squaremouth Customer
I appreciated the help I received in selecting the right travel insurance for us.
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0 out of 0 people found this review helpful