This insurance provider is currently unavailable on Squaremouth
Overall Rating
1.1% (112) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
885
4 stars
312
3 stars
126
2 stars
47
1 star
65
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
10,086
Since 2004
MONTHLY SALES
0
Average Monthly Sales Since 2004
REVIEWS
1,514
Since 2004
Overall Rating
4.31 out of 5
Overall Rating 4.31 out of 5
1,514 Reviews Since 2004
Customer Reviews for TravelSafe
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Didn't have any problems on the trip, so I didn't need to contact them after we purchased the policy.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Classic Plus
Review Received:
November 2, 2013
David from TX
Verified Squaremouth Customer
we are going to request a claim. every thing about the trip went according to plan.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
November 2, 2013
Cynthia from AZ
Verified Squaremouth Customer
Fortunately we did not have to file a claim but I felt better knowing that we had insurance that would cover any situation we might encounter while away from home. We checked with our local health insurer before buying this policy from Squaremouth. Our insurer said we would be covered but that we would have to pay the provider first, submit claim forms and wait for their payment. With Squaremouth we felt good knowing that any claim we might have would be paid then and there.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
October 26, 2013
Amy from AZ
Verified Squaremouth Customer
I did not contact or use the insurance during our trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
October 26, 2013
Mary from OH
Verified Squaremouth Customer
Had a lot of problems with my trip, multiple cancelled flights, luggage lost for days, many extra expenses. The travel insurance helped recoup much of the finacial losses. Excellent service and coverage, I will never travel without this type of insurance again. Thank you !!!
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51 out of 51 people found this review helpful
Rating 5 out of 5
Policy:
Classic
Review Received:
October 24, 2013
Kim from OH
Verified Squaremouth Customer
Didn't have any problems on trip or claim so I cannot rate in this area.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Classic
Review Received:
October 23, 2013
Logan from CA
Verified Squaremouth Customer
Semi timely too many follow ups were necessary
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Classic
Review Received:
October 23, 2013
Kimberly from NE
Verified Squaremouth Customer
The amount of paper in the documentation needed to submit a claim was cumbersome. I had to contact them to request an update on my claimant after eight weeks. I felt if I have not contacted them they would have never completely processed my claim. I was disappointed in their service.
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105 out of 105 people found this review helpful
Rating 3 out of 5
Policy:
Classic
Review Received:
October 23, 2013
Kat from GA
Verified Squaremouth Customer
We didn't really interact with the insurance company until after the trip. The claim was not really easy to file - forms were somewhat complicated, but we did receive reimbursement for our travel delay related hotel cost.
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11 out of 11 people found this review helpful
Rating 3 out of 5
Policy:
Classic
Review Received:
October 22, 2013
Glenn from IL
Verified Squaremouth Customer
Sorry I could not rate any of the questions, I didn't have to contact anyone for service before, during or after my trip, and that's a good thing.
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0 out of 0 people found this review helpful