This insurance provider is currently unavailable on Squaremouth
TravelSafe
Overall Rating 4.31 out of 5
Overall Rating 4.31 out of 5 1,514 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    September 30, 2013
    Nicole from MI Verified Squaremouth Customer

    NA

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  • Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    September 30, 2013
    mary from WA Verified Squaremouth Customer

    We didn't have to use the insurance, but the purchasing and paperwork went smoothly.

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  • Rating 3 out of 5
    Policy:
    Classic
    Review Received:
    September 30, 2013
    I from PA Verified Squaremouth Customer

    Hasn't been completed. Can't fully rate. Their medical forms and required paperwork are much longer than the one other company I've had to file with.

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  • Rating 3 out of 5
    Policy:
    Classic Plus
    Review Received:
    September 29, 2013
    Patricia from TX Verified Squaremouth Customer

    we have filed a claim for a medical emergency while in Cancun. It's only been a week and we have not had any contact from insurance about the claim as of today.

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  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    September 28, 2013
    Patricia from NY Verified Squaremouth Customer

    no problems. good coverage at a good price,

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  • Rating 2 out of 5
    Policy:
    Classic
    Review Received:
    September 28, 2013
    Emily from IL Verified Squaremouth Customer

    Customer service through Travelsafe directly was rude and curt. Their website was also far less helpful than Squaremouth, with unclear directions about how to fill out the application form. I went back and applied through Squaremouth and had a much better experience. I won't have to make a claim, so I can't comment on their actual service.

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  • Rating 5 out of 5
    Policy:
    Basic
    Review Received:
    September 24, 2013
    Fernando from TX Verified Squaremouth Customer

    N/A...no claim was filed

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  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    September 23, 2013
    Laura from AZ Verified Squaremouth Customer

    I had no issues and no reason to contact the insurer, (thank goodness!). Travel insurance is for peace of mind! I had some critical connections I needed to make, so it was a good purchase.

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  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    September 18, 2013
    Consuelo from OH Verified Squaremouth Customer

    I did not have a need to put a claim or any use of the insurance. So that is a good thing. The only experience was the actual purchasing transaction on line and that was simple and easy as expected.

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  • Rating 3 out of 5
    Policy:
    Classic
    Review Received:
    September 16, 2013
    V W from TN Verified Squaremouth Customer

    Trip Mate processes claims for TravelSafe and TripMate has been an absolute nightmare to deal with! Only one CSR has shown any knowledge or understanding. The company obviously looks for every way possible NOT to pay a claim. One of the worst service companies I have ever dealt with.

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    63 out of 63 people found this review helpful

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