0.1% (396) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1970
4 stars
644
3 stars
370
2 stars
135
1 star
261
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
279,704
Since 2012
MONTHLY SALES
2632
Average Monthly Sales Since 2012
REVIEWS
3,408
Since 2012
Overall Rating
4.14 out of 5
Overall Rating 4.14 out of 5
3,408 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Was this review helpful to you?
1 out of 3 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels International excl US
Review Received:
June 1, 2012
Tara from FL
Verified Squaremouth Customer
Before Trip I purchased my insurance online, didn't need to make a claim - so I never needed to talk to customer service, so I can't rate as good, bad or indifferent.
During Trip Didn't need to make a claim or call emergency help hotline. I cannot rate as good, bad or indifferent.
Claim Process didn't make a claim
Was this review helpful to you?
0 out of 4 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels USA
Review Received:
May 28, 2012
Raymond from United Kingdom
Verified Squaremouth Customer
Before Trip All insurance documentation tends to be complex because of the need for protection but the nature of the cover provided could have been easier to assess
During Trip Fortunately I had no need to contact the provider and so am unable to comment
Claim Process I did not make a claim
Was this review helpful to you?
1 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels USA
Review Received:
May 28, 2012
Audrey from United Kingdom
Verified Squaremouth Customer
During Trip I am pleased to say that I had no need to refer to the insurance provider and so am unable to comment on the level of service
Claim Process I made no claim
Was this review helpful to you?
2 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels International excl US
Review Received:
May 2, 2012
Robert from WA
Verified Squaremouth Customer
Before Trip Called to add a second person to the policy, got immediate live and helpful phon eservice.
Was this review helpful to you?
2 out of 4 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels International excl US
Review Received:
April 28, 2012
Janis from AL
Verified Squaremouth Customer
Before Trip Really never had any contact, just emailed documents which were timely.
Was this review helpful to you?
2 out of 6 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels International excl US
Review Received:
April 19, 2012
Eric from NY
Verified Squaremouth Customer
Claim Process claim not yet satisfied
Was this review helpful to you?
9 out of 15 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
April 19, 2012
Andrew from NC
Verified Squaremouth Customer
During Trip Had no opportunity to use your services.....which is my goal.
Claim Process No Claims submitted.
Was this review helpful to you?
3 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
April 16, 2012
Jennifer from IL
Verified Squaremouth Customer
During Trip I did not have any need for the insurance while vacationing.
Claim Process N/A
Was this review helpful to you?
4 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels USA
Review Received:
April 7, 2012
Andris from Italy
Verified Squaremouth Customer
During Trip Luckily we did not need to get in touch with the insurance carrier.
Claim Process We did not have any claims.
Was this review helpful to you?
4 out of 9 people found this review helpful