0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1995
4 stars
655
3 stars
373
2 stars
138
1 star
270
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,681
Since 2012
MONTHLY SALES
2272
Average Monthly Sales Since 2012
REVIEWS
3,459
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,459 Reviews Since 2012
Customer Reviews for Trawick International
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During Trip We ended up in a remote hospital whose staff only spoke French. The admissions person couldn't get in touch with anyone from our traveler's insurance, they nearly turned us away from receiving treatment for our young daughter. They took pity on us (we didn't have access to the $4000 they wanted for treatment) and agreed to bill us and try to work with the insurance during the week. After the translation, I realized they asked my husband what "banana republic" we purchased the insurance from. Ugh.
Claim Process See above. We *still* haven't gotten word from the carrier.
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243 out of 248 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
October 31, 2012
Jeanne from VA
Verified Squaremouth Customer
Before Trip Clear and helpful.
Was this review helpful to you?
1 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
October 29, 2012
Susan from MN
Verified Squaremouth Customer
Before Trip Thank you for the prompt service. Both in answering questions and preparing the policy.
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1 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
October 28, 2012
Alma from AZ
Verified Squaremouth Customer
During Trip Did not need to use
Claim Process Not applicable
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2 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
October 15, 2012
Iris from FL
Verified Squaremouth Customer
Before Trip Didn't really have much interaction before trip, but online information was good.
During Trip Didn't use the service.
Claim Process Did not make claim.
Really, if you're going to ask me whether I filed a claim "Yes or No" before I'm even connected to the survey, why do you lead to the generic survey page?
Was this review helpful to you?
1 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
October 10, 2012
Andrew from CA
Verified Squaremouth Customer
During Trip I did not need to use the insurance, thankfully, so I cannot comment on this section.
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1 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
October 6, 2012
brenda from Great Britain (UK)
Verified Squaremouth Customer
Before Trip everything was straight forward and easy to follow.
During Trip we did not need to use the insurance carrier during our trip.
Claim Process not relevant
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1 out of 3 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels International excl US
Review Received:
September 24, 2012
Nancy from TX
Verified Squaremouth Customer
Before Trip It's really difficult to rate our policy when he simply ordered online and had no direct contact with a representative nor were we required to seek medical attention. It was worth the peace of mind.
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2 out of 9 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels International excl US
Review Received:
September 13, 2012
S from OR
Verified Squaremouth Customer
During Trip They do not provide coverage for appendicitis which is exactly what happened to me. I do not understand why they do not provide coverage for that as this can happen on the trip. VERY BAD
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259 out of 265 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International excl US
Review Received:
September 12, 2012
Mary from SC
Verified Squaremouth Customer
Before Trip I didn't need to use the policy, but it was nice to know that I would be covered if anything happened.
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1 out of 3 people found this review helpful