0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1996
4 stars
655
3 stars
373
2 stars
138
1 star
270
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,771
Since 2012
MONTHLY SALES
2233
Average Monthly Sales Since 2012
REVIEWS
3,460
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,460 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Claim filed 9-28-23 and as of today, 10-16-23, have not heard from them except that the claim was received. Not happy about lack of communication.
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12 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
October 16, 2023
Zelinda from PA
Verified Squaremouth Customer
No problems occurred but customer service prior to trip was great.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Single Trip
Review Received:
October 16, 2023
Stachia from TN
Verified Squaremouth Customer
Trawick International offered great coverage for a reasonable fee. Although I was able to enjoy my trip and didn’t have to file a claim, the reviews for Trawick were great. I did a lot of research on different companies, and realized Trawick was the winner with customer satisfaction. I plan on choosing Trawick for all of my future big vacations.
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Safe Travels First Class
Review Received:
October 14, 2023
Beverly from WA
Verified Squaremouth Customer
So far not very happy with it because I sent in a ton of information. Then they wanted more information which I sent. This was weeks ago. They only owe us $6000 in the light of money today. However, it is a lot for us not to mention how sad we are not to be able to take the trip because my husband was (and still is) not well. (fortunately it happened at home here in the U.S. not on the ship). I realize the insurance companies don't want fraudulent claims but the delay is not very comforting.
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9 out of 9 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Single Trip
Review Received:
October 14, 2023
Mary from WI
Verified Squaremouth Customer
I had to cancel trip due to a medical emergency.
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1 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 14, 2023
christine from NY
Verified Squaremouth Customer
The policy application was easy to complete and reasonably priced.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
October 13, 2023
Lori from FL
Verified Squaremouth Customer
Professional and helpful in determining how much insurance to purchase
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 11, 2023
Joseph from TX
Verified Squaremouth Customer
Straight forward process to file claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Single Trip
Review Received:
October 9, 2023
Lori from KS
Verified Squaremouth Customer
This policy was very affordable and provided me with the extra security if I was to need it. I’ve worked in healthcare for the biggest part of my life and your normal policy isn’t enough for out of country travel. I will purchase again if I travel out of the US.
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3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Single Trip
Review Received:
October 9, 2023
HG from NY
Verified Squaremouth Customer
Great customer service: during the buying process I had a question which was answered clearly and quickly.
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1 out of 1 people found this review helpful