Reviews, Sales, and Service Ratings for
Trawick International

I did call customer service for direction on which policy suited my needs.
Fortunately, I did not need to use the insurance, but it did provide peace of mind.

Squaremouth was helpful to me in finding travel insurance to meet my needs. I was able to read reviews and identify the best company. I do wish I there was a way to filter reviews to see only reviews with comments and where a claim had been filed. Reviews with stars only are useless, as are reviews with no claims filed. It really doesn't matter to me if insurance is easy to buy, anyone will take your money; but if you need to file a claim, that's when you find out how good the insurance company is. By reading the reviews with comments, where a claim had been filed, there was one clear choice. I purchased insurance from Trawick for both my trip to Africa and my trip to Scotland. On my trip to Africa, my flight was delayed in Detroit due to a tornado. I downloaded the claim form, filled it out, supplied documentation to support my claim, and it was promptly paid. As a result of that, I purchased travel insurance from Trawick for my trip to Scotland a few months later, I had no problems or need to file a claim on that trip.

A pleasure to deal with your company
Highly recommend and already have

I initially had difficulty completing the insurance application online and had to contact customer service for help. Their response was received the next day and in the meantime, I had found out what the problem was and completed the application successfully. This is my second travel insurance policy with Trawick and I will do so again as their rates are very good and so far, I have not had any travel issues that required a claim.

The trip was canceled due to the war in Israel

I got a message and did not understand what it means

My claim is pretty straightforward. I was stuck overnight due to fault of the airline and am only claiming some miscellaneous expenses not covered by the airline. I submitted the claim two months ago and still do not have a resolution. At this time, I am not satisfied and would not use Trawick again.

My husband was hospitalized 10 days before the trip. I called to cancel then and they were very helpful.

I made the trip without any problems. It was good to know that I was covered by insurance in case I got sick or had some travels concerns .

I spent hours completing the claim form and sent it in via email.

To date all I've received has been a computer generated response that the claim has been received, nothing more, not a single word back from the insurance company.

What is going on?