0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1995
4 stars
655
3 stars
373
2 stars
138
1 star
270
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
Please enter the date your trip begins. This should be the day you leave your home.
Please enter the last day of your trip. This should be the day you return home.
Please enter your destination country. If you are traveling to multiple destinations, please just enter one. The policies on our site provide coverage across multiple countries.
TOTAL SALES
281,771
Since 2012
MONTHLY SALES
2233
Average Monthly Sales Since 2012
REVIEWS
3,459
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,459 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I spent hours getting every piece of paperwork that was requested. Of course, it wasn't enough. then you sent email requesting more paperwork. I sent everything that Knightly Tours sent me. Everything from the emergency clinic. EOB from my insurance showing what they paid. The travel agent sent new additional airline ticket costs to change flights home. I sent additional information. called to check and was told call back after 10/24/23. Of course haven't reviewed yet. All delay tactics so as not to pay the claim. i don't know that i would use this insurance again.
Was this review helpful to you?
7 out of 7 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels Voyager
Review Received:
October 26, 2023
Bruce from DE
Verified Squaremouth Customer
After filing a claim, I have heard NOTHING from the company other than an automated email that contained virtually no information.
Was this review helpful to you?
6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Journey
Review Received:
October 23, 2023
Teresa from MD
Verified Squaremouth Customer
I submitted a cancellation claim for a refund on Oct. 1, 2023. I am waiting for a decision, as of Oct. 23, 2023.
Was this review helpful to you?
4 out of 4 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels First Class
Review Received:
October 23, 2023
Stephen from NV
Verified Squaremouth Customer
A little fussy about providing (some duplicated) documens.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 22, 2023
Larry from CA
Verified Squaremouth Customer
I filled a claim with Nationwide using Co-Ordinated Benefits website. I sent all of the documents I have but they want more proof that I cannot obtain. I will continue to try and get the claim approved . The amount is minor compared to the face value since I was able to cancel with no or limited penalties.
Was this review helpful to you?
3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
October 21, 2023
Richard from VA
Verified Squaremouth Customer
I had to change travel date due to surgery. I called and they said I was still covered with the new travel date.
Was this review helpful to you?
4 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
October 21, 2023
Christine from CT
Verified Squaremouth Customer
I had to change the amount of the policy several months before our trip. They were excellent to deal with and promptly gave me a refund for the lower fee.
Was this review helpful to you?
4 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
October 20, 2023
Marlene from IL
Verified Squaremouth Customer
I have submitted claim #983101577-2012460 on Tuesday, October 14, 2023 - Our return flight from CDG to ORD was cancelled by American Airlines and booked for following day - I call the Trawick Customer Service when I returned and had good service and insight on how to file the Trip Delay Claim. I am requesting the cost of unplanned lodging and taxi due to this delay in Paris and any other compensation I am due. Documents have been submitted under this claim.
Was this review helpful to you?
3 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 20, 2023
Robert from GA
Verified Squaremouth Customer
Squaremouth representative / Trawick
great price / within our budget
representative was so kind and helpful with dates
Give the Group a 5 Star rating
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 17, 2023
Gail from GA
Verified Squaremouth Customer
They never even responded!
Was this review helpful to you?
3 out of 3 people found this review helpful