0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1996
4 stars
655
3 stars
373
2 stars
138
1 star
270
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
Please enter the date your trip begins. This should be the day you leave your home.
Please enter the last day of your trip. This should be the day you return home.
Please enter your destination country. If you are traveling to multiple destinations, please just enter one. The policies on our site provide coverage across multiple countries.
TOTAL SALES
281,771
Since 2012
MONTHLY SALES
2233
Average Monthly Sales Since 2012
REVIEWS
3,460
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,460 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I had confidence that if our trip had not gone as planned that we would be covered!
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Single Trip
Review Received:
September 24, 2023
Jacquelyn from IL
Verified Squaremouth Customer
Didn't get to travel.
Had to cancel and the insurance didn't cover my trip deposit.
Review Updated: 11/15/2023
No help whatsoever.
Automatic emails - no contact with a human.
Kept asking for things I had no way of providing.
Was this review helpful to you?
5 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
September 24, 2023
Ellen from UT
Verified Squaremouth Customer
Felt so assured that we were covered in the evident of something awful happening. Gratefully nothing happened. Loved shopping online for the best prices. Thank you!
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels First Class
Review Received:
September 19, 2023
ROBERT from NC
Verified Squaremouth Customer
We researched several travel insurance options before making our selection. We decided on Trawick based on features and client reviews. We were satisfied with the cost and coverages.
Was this review helpful to you?
2 out of 2 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels First Class
Review Received:
September 17, 2023
Gerald from NC
Verified Squaremouth Customer
They use a third party to file a claim, and the claims website SUCKS!
I will be on the phone with them most of the day tomorrow...
Was this review helpful to you?
7 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Single Trip
Review Received:
September 16, 2023
Francis from WA
Verified Squaremouth Customer
Claims was processed in a timely manner.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
September 15, 2023
Helga from AZ
Verified Squaremouth Customer
I'll be filing a claim for hospital emergency room expense. Not sure if it will qualify. I emailed customer service and they replied immediately with instructions for filing claim. I will have to wait til I'm back home to do so.
Was this review helpful to you?
4 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels USA Comprehensive
Review Received:
September 15, 2023
Diego Garcia from Colombia
Verified Squaremouth Customer
Everything was easy and clear. Currently waiting for the response of my claim.
Was this review helpful to you?
1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
September 15, 2023
Lynda from FL
Verified Squaremouth Customer
We moved our trip up a day, so our original policy needed to be adjusted. I called customer service, it was quick, easy, and didn’t cost too much extra
Was this review helpful to you?
1 out of 2 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels First Class
Review Received:
September 13, 2023
Judy from CA
Verified Squaremouth Customer
I was unable to register my claim online. I called 24 assistant and was told to try again. I tried several times and it wouldn’t recognize my password and gave no way to reset my password. I put in 3 requests via “contact us”. It took many days to get a response. I then did what they asked and it said not matching. Put in more requests. Got an answer but we are still traveling so I will try next week when I am home
Was this review helpful to you?
4 out of 4 people found this review helpful