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Rating 1 out of 5Policy:
Safe Travels ExplorerReview Received:
September 12, 2023Roger from AZ Verified Squaremouth CustomerWas this review helpful to you?Just submitted claim. Waiting for response.
0 out of 4 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels VoyagerReview Received:
September 11, 2023KIEU from CA Verified Squaremouth CustomerI filed a claim back in March 2023 for trip interruption and baggage delay, right after I got back from the trip. It was filed with full supporting documentation as instructed. Other than an automated confirmation email advising me they had received my claim and that it might take some time due to the volume of claims received, I did not receive any communication from them as to the claim and payment status. After waiting more than six months, I contacted them by phone in mid September 2023 and was told that they had not completed the claim review process. A few days later I got an email saying that they had concluded their review and that payment would be sent out. I finally received a check in early October 2023. The check did include a small payment for interest.
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2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
September 9, 2023Christina from VA Verified Squaremouth CustomerWas this review helpful to you?Highly recommend this travel insurance. While we did not need to use it, the peace of mind of knowing we had it was priceless.
2 out of 4 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels JourneyReview Received:
September 7, 2023Elizabeth from SC Verified Squaremouth CustomerThe actual policy was thru Nationwide. I had 2 dif policies, one for each state the travelers were from. We were a family of 9 traveling for dads birthday . He got covid the day before we were to fly to the cruise port. We cancelled all 9 of us. The policies covered all costs. We were fully reimbursed.
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Only complaint is the process communication was thru email, mostly automated responses, infrequent and sparse and caused a lot of undue concern as we waited to hear that we would in fact be fully reimbursed. But i would use again, as it was a fairly processed claim.
1 out of 1 people found this review helpful -
Rating 2 out of 5Policy:
Safe Travels ExplorerReview Received:
September 7, 2023Raymond from AZ Verified Squaremouth CustomerWas this review helpful to you?Filed a claim on 8/11/23 and have yet to hear anything. Cannot find a way to talk to anyone about it. How long should I wait until I refile the claim?
8 out of 9 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
September 7, 2023A traveler from NE Verified Squaremouth CustomerWas this review helpful to you?I had to adjust the trip dates and insured amounts as plans came together for my trip. Trawick customer service was able to help me quickly and efficiently.
2 out of 2 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels First ClassReview Received:
September 7, 2023Olivia from MT Verified Squaremouth CustomerWas this review helpful to you?Very slow response, but it was paid appropriately in the end.
5 out of 5 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
September 6, 2023Jenny from AZ Verified Squaremouth CustomerWas this review helpful to you?Loved the chance to find just the right insurance for our need and be able to have so many choices! Will definitely be using this site again
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
September 2, 2023Jw from TX Verified Squaremouth CustomerWas this review helpful to you?Good experience
0 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
September 1, 2023James from WI Verified Squaremouth CustomerWas this review helpful to you?Had trip cancelled because of the Maui wildfires. Waiting to hear back to see if any additional information is needed.
0 out of 2 people found this review helpful
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Additional Information