Trawick International
Overall Rating 4.13 out of 5
Overall Rating 4.13 out of 5 3,460 Reviews Since 2012

  • Rating 4 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    July 16, 2023
    Jose from CA Verified Squaremouth Customer

    It was ok

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    0 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    July 15, 2023
    Mark from VA Verified Squaremouth Customer

    After submitting my claim there was no contact from the insurance company other then the acknowledgement that a claim was filled.
    After about 3-1/2 weeks I called and was told the check was in the mail. An email keeping me informed as to the status of the claim would have been nice.

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    5 out of 5 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    July 13, 2023
    Travelite from FL Verified Squaremouth Customer

    The Squaremouth customer service rep was fine, the policy chosen was not.

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    3 out of 4 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    July 13, 2023
    Jignesh from NJ Verified Squaremouth Customer

    I would give a zero rating if I had this option. Trawick did not reach out and is hard to get a hold of for my claim which I processed and sent. Never received an answer

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    5 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    July 11, 2023
    Katherine from MO Verified Squaremouth Customer

    Would have liked to have seen the detailed breakdown of what and why we were refunded prior to check distribution - I am not 100% confident that we got what I expected and I couldnt tell.

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    6 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Outbound Cost Saver excl US
    Review Received:
    July 11, 2023
    Lauren from MT Verified Squaremouth Customer

    It's been really slow to get response I asked for further information about the claim and have been waiting on a response for over a week and have heard nothing. Just want an explanation of why the amount was settled on and if that was the correct determination.

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    7 out of 7 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    July 11, 2023
    David from PA Verified Squaremouth Customer

    I found it difficult to find a way to access telephone numbers to ask for support.

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    4 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    July 9, 2023
    Darla from IL Verified Squaremouth Customer

    Questions answered well.
    Felt plan provided well if I had any issues & info provided on way to contact while on trip.

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    1 out of 3 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    July 8, 2023
    JCB from MO Verified Squaremouth Customer

    Decided against filing a claim. I didn’t have the documentation to carry it further. It was sickness related, and at the time I was too sick to collect supporting documentation.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    July 6, 2023
    Anonymous from FL Verified Squaremouth Customer

    I bought policies from Trawick last year and this year. In both cases I did not file a claim, which is the true test of solid customer service.

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    1 out of 6 people found this review helpful