Reviews, Sales, and Service Ratings for
Trawick International

I filed a claim on July 17th and have not received a reply yet. Just a replay saying “we are extremely busy now so you may not hear from us right away”.

Daughter became I’ll physician write note sent in the receipt for hotel charge. Now asking for additional information even through what I sent was very complete. Just think your asking for more detailed information from the physician, which is hard to get because now I have to make another appointment with the doctor. Quite frustrating

Can only tell how good once I get all paperwork together, file the claim and indeed get paid!
They seemed to be helpful once I could actually find the direct contact number.

Up to this point it’s been great, having piece of mind pre, during and post trip.

We shall see how the claims process proceeds.

First day of travel, so many delays that American Airlines could not get us to our destination, impossible. As a result, we were forced to rent a car and drive to our destination in Key West.

We are asking for reimbursement for rental car in our claim.

I had entered a birthdate incorrectly and only noticed it after submitting the policy. I immediately called and my issue was resolved quickly and the updated information was sent to me. The person that I spoke with was kind and helpful. I will use your company again in the future and will recommend them. Thank you.

The cruise with Cunard went ahead. Two of the four excursions I planned - both not via Cunard - were canceled without notice. I had no connection onboard since I didn't want to pay so much for Internet when vacationing. One had a good sub by the vendor. The other was a mess and poorly handled by the local vendor with Viator trying to help at the last minute. I will be following up with the local vendor who reached out, but again, no Internet during the voyage. I returned home with Covid, and my companion got back to LA with Norovirus and extreme symptoms. I doubt I will ever cruse again. Glad to have the coverage with Trawick and know you are connected with the Nationwide network. We had a sense of safety in case of emergency with decent pricing . Thank you.

I have tried unsuccessfully for well over an hour to file a claim for a canceled flight and subsequent hotel and taxi charges. The only way to file a claim, according to the customer service person, is to handle online. Every time I try to register my account, a requirement, I get a message that the information provided does not match their records. There is no explanation where things don't match. I am very frustrated and have sent an email requesting help. I have yet to hear back.

I filed two claims. One for Vantage Travel cancelled trip. Another for my wife's medical issues before the trip. Not clear whatb is up with either and no indication of time to get refund.