0.1% (410) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1996
4 stars
655
3 stars
374
2 stars
139
1 star
271
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
Please enter the date your trip begins. This should be the day you leave your home.
Please enter the last day of your trip. This should be the day you return home.
Please enter your destination country. If you are traveling to multiple destinations, please just enter one. The policies on our site provide coverage across multiple countries.
TOTAL SALES
281,873
Since 2012
MONTHLY SALES
2217
Average Monthly Sales Since 2012
REVIEWS
3,463
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,463 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
It was all so smooth and in the background that I never thought about it - I felt confident that if I had needed to use the policy that I would be well cared for. Thank you.
Was this review helpful to you?
0 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Journey
Review Received:
September 27, 2022
mark from TX
Verified Squaremouth Customer
your reps are efficient, courteous and quite helpful.
Was this review helpful to you?
4 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
September 26, 2022
Jill from IL
Verified Squaremouth Customer
The submission process was easy and I got a check in the mail a few weeks later for the correct amount.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 2 out of 5
Policy:
Safe Travels Voyager
Review Received:
September 26, 2022
Kerrie from NH
Verified Squaremouth Customer
I have heard nothing back from Trawick regarding my claim.
Was this review helpful to you?
14 out of 14 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
September 26, 2022
Drew from VA
Verified Squaremouth Customer
Really easy to purchase online. Offered exactly what we needed to cover us for a Transatlantic cruise.
Now, after a 7 day baggage delay, we file a claim....a week ago. We could not talk to a person and had to file the claim with a third party. It's only been a week, but no acknowledgement of the claim or any follow up on their part. A bit disappointing.
If they do meet their obligation and pay for my baggage delay per their policy, we will be happy and do business with SquareMouth again.
Was this review helpful to you?
10 out of 11 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels Single Trip
Review Received:
September 26, 2022
hershel from PA
Verified Squaremouth Customer
it took a long time to get a negative response
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
September 25, 2022
Janice from NY
Verified Squaremouth Customer
The agent I spoke to on two trips I had booked was excellent and informative!
Was this review helpful to you?
3 out of 5 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels Voyager
Review Received:
September 25, 2022
Michael from FL
Verified Squaremouth Customer
I filled my claim in May and I'm still waiting for resolution. Several phone calls and emails without resolution. I don't seem to hear from them until after I call to find out mt status. It's been about four months.
Was this review helpful to you?
17 out of 17 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
September 22, 2022
Lori from CA
Verified Squaremouth Customer
I was very happy with the customer support and level of coverage I received. It was less costly than what the tour provided and gave me the peace of mind I needed at a reasonable price.
Was this review helpful to you?
7 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
September 22, 2022
Ellen from NY
Verified Squaremouth Customer
Fast, efficient and reasonably priced.
Was this review helpful to you?
0 out of 1 people found this review helpful