0.1% (410) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1996
4 stars
655
3 stars
373
2 stars
139
1 star
271
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,873
Since 2012
MONTHLY SALES
2217
Average Monthly Sales Since 2012
REVIEWS
3,462
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,462 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Was this review helpful to you?
1 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels First Class
Review Received:
October 3, 2022
William from IN
Verified Squaremouth Customer
Claim was filed within ten days of return. Follow up 30 days later the people who process for Trawick could not locate paperwork. Had to refill with out receipts?
Review Updated: 10/31/2022
Lost claim paperwork had to resubmit
Was this review helpful to you?
8 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Single Trip
Review Received:
October 2, 2022
Betty from TX
Verified Squaremouth Customer
Had to cancel trip for medical reasons and Trawick refunded our premium. Excellent to work with.
Was this review helpful to you?
6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
October 2, 2022
Margaret from WY
Verified Squaremouth Customer
My first cruise was cancelled but I was fully refunded by the cruise line. We booked a second cruise and was able to transfer my policy to the new cruise
Was this review helpful to you?
2 out of 3 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 1, 2022
RICHARD from PA
Verified Squaremouth Customer
Can not give a complete review due to claim still being processed, Trawick customer service referred me to another company to file my claim which had to be done on-line, filed claim and am waiting for reply from that company
Was this review helpful to you?
5 out of 6 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 1, 2022
Howard from NC
Verified Squaremouth Customer
A little slow but claim amount matched our actual added expenses
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Safe Travels Journey
Review Received:
October 1, 2022
Paul from TX
Verified Squaremouth Customer
Slow and poor if not zero communications. I wonder who the customer is here, this company could use a customer service class. I'm literally speechless on how bad we were treated.
Wow, terrible insurance experience, in the end they sent is a check for the claim we made, we can only assume all is good and they agreed because we have heard nothing from them in more than 2 months.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
September 29, 2022
Ernest from CT
Verified Squaremouth Customer
Waiting on cruise line for final determination of claim!
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels Voyager
Review Received:
September 29, 2022
Kiem from CA
Verified Squaremouth Customer
nil
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
September 28, 2022
Paul from CA
Verified Squaremouth Customer
Everything went as planned, nice knowing we were covered just incase. Our insurance wasn't good out of the country so it was a comfort pillow.
Was this review helpful to you?
1 out of 2 people found this review helpful