0.1% (410) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1996
4 stars
655
3 stars
373
2 stars
139
1 star
271
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,873
Since 2012
MONTHLY SALES
2217
Average Monthly Sales Since 2012
REVIEWS
3,462
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,462 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I had to make several adjustments to the policy. Trawick International Customer Service was exceptional.
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2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Voyager
Review Received:
October 7, 2022
Linda from MI
Verified Squaremouth Customer
My experience with Trawick International was excellent. In fact, I have referred them to many friends and my travel agent. We will be using Trawick again in 2023.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
October 6, 2022
Susan T. from PA
Verified Squaremouth Customer
Trawick and Nationwide did what they said they would in the timeframe they said the would. It took 90 days which was long but with ALL the recent claims made, I understand.
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5 out of 5 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 5, 2022
Mark from NH
Verified Squaremouth Customer
I filed a claim originally on June 20, 2022. It has been three and half months and no decision has been made. I have provided all requested information and explanations. When will my claim be fully reviewed and processed?
Mark Tierney
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22 out of 22 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Journey
Review Received:
October 4, 2022
Dane from TX
Verified Squaremouth Customer
All went well
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 4, 2022
Linda from MO
Verified Squaremouth Customer
I’ve changed my trip to April 2023 and you were informed and it was up dated
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Single Trip
Review Received:
October 4, 2022
ROBERT from MN
Verified Squaremouth Customer
My original; trip was cancelled in 2020 due to Covid and agin in 2021 48 hrs before departure. finally
happened this year. I was able to still use my insurance.
Tremendous customer service.
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4 out of 4 people found this review helpful
Rating 3 out of 5
Policy:
Safe Travels First Class
Review Received:
October 4, 2022
Kathleen from AZ
Verified Squaremouth Customer
We had to cancel our trip before it started. When starting to file the claim, I called customer service for help in filling out the forms. After leaving a call-back number, they had not returned my call within 24 hours, so I called again. I did wait on hold for a while, but once I talked to someone, she was very helpful. Hence the mixed rating. We have not heard back yet about our claim.
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5 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 4, 2022
Carol from CO
Verified Squaremouth Customer
I simply needed to cancel my policy within 24hrs after purchasing it. It all went well with no problems and I appreciate that.
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2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Explorer
Review Received:
October 3, 2022
Ray from CA
Verified Squaremouth Customer
Customer service was very helpful They offered a variety of options because I was concerned about COVID.
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2 out of 2 people found this review helpful