0.1% (69) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
525
4 stars
135
3 stars
82
2 stars
30
1 star
39
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
83,907
Since 2016
MONTHLY SALES
1856
Average Monthly Sales Since 2016
REVIEWS
811
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
811 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I tried to file a claim for $650.00 for an African safari trip deposit. Untied Airlines cancelled my flight "due to the economic shift in the airline industry." I was turned down. I even submitted a letter from United Airlines stating it was their fault. I use travel insurance every year when I take a group of women on a trip. I have never attempted it until this year when through no fault of my own, I was cancelled out. I knew it was a long shot but I spent three months trying.
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49 out of 51 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
October 19, 2021
Penny from CO
Verified Squaremouth Customer
Berkshire Hathaway Travel Protection is easy to work with. The customer service was very helpful in guiding me on the steps to file a claim when it became necessary to cancel our trip. I will certainly use them again for travel insurance.
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11 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 18, 2021
VICTORIA from NJ
Verified Squaremouth Customer
Professional. Thorough. Timely.
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5 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Lite
Review Received:
October 18, 2021
Americo from CA
Verified Squaremouth Customer
Very quick in an answering my questions and concerns.
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4 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
LuxuryCare
Review Received:
October 17, 2021
Jackie from PA
Verified Squaremouth Customer
It was very difficult to get in touch with them when I had a question. Their customer service line had extremely long queues which was very frustrating.
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10 out of 11 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
October 13, 2021
PHILLIS from NY
Verified Squaremouth Customer
Claim was handled quickly and efficiently. Pleasantly suprisied by how effortlessly it was to deal with BH.
Thank you for your prfessional service
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9 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 12, 2021
Susan from WI
Verified Squaremouth Customer
Very easy to initiate a claim and upload the documents. While the $$ recevied for the delayed baggage didn't erase the stress of the occurance, it made me a beliver in travel insurance!
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 8, 2021
Maria from MO
Verified Squaremouth Customer
Excellent and prompt pre-departure communication from Berkshire Hathaway. Very good choices and clear terms. Reasonably priced.
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6 out of 9 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare
Review Received:
October 3, 2021
Terri from MN
Verified Squaremouth Customer
Getting the claim on this policy was a lot more work than the claim I filed for myself.
Review Updated: 11/02/2021
With the amount of information it took I won't be buying another travel protection plan for m y Grandson thru you. I have to use for myself as I got a credit. Can not figure out why mine was credited and his wasn't
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13 out of 15 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 1, 2021
Sara S from TX
Verified Squaremouth Customer
After a previous attempt with another company Berkshire Hathaway was quick and easy to use.
Will use again in the future
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6 out of 8 people found this review helpful