Berkshire Hathaway Travel Protection
Overall Rating 4.3 out of 5
Overall Rating 4.3 out of 5 812 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    ExactCare Lite
    Review Received:
    September 27, 2021
    Jennifer from SC Verified Squaremouth Customer

    I needed to change our travel dates and doing so was easy and faster than I imagined it could be. This gave me a great deal of peace of mind on my trip! Squaremouth was recommended to me and I have already referred others.

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    4 out of 6 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare Value
    Review Received:
    September 22, 2021
    Richard from CA Verified Squaremouth Customer

    I thought I would be covered if the trip cancelled.
    But no, there are levels of what causes a trip to be cancelled.
    I thought I was protected.
    I will think twice before buying insurance again and wasting my money.

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    19 out of 20 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    September 21, 2021
    MILO from IL Verified Squaremouth Customer

    The interaction with the medical department was excellent. But once they sent the paperwork to the claims department it's a disaster. They can't understand I went to see a friend and stayed in this house all the time. I don't need payment for hotels, airfare, excursions or anything like that. Only medical expenses. But they are taking forever to get back to me. They have also asked me for some of the same documents I already sent to the medical department. If they get back to me soon (it's been already a month), I will recommend this policy. Otherwise I won't.

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    16 out of 16 people found this review helpful

  • Rating 1 out of 5
    Policy:
    LuxuryCare
    Review Received:
    September 19, 2021
    Glenn from MD Verified Squaremouth Customer

    My claim was denied. The trip was canceled due to the civil unrest that was happening in SA along with the fact that Emirates had suspended travel to SA; this was the airline we were using.

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    36 out of 36 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    September 18, 2021
    Jim from NV Verified Squaremouth Customer

    Filed claim 14 days ago. Still waiting to hear anything.

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    11 out of 12 people found this review helpful

  • Rating 2 out of 5
    Policy:
    ExactCare Value
    Review Received:
    September 13, 2021
    Theodore from TX Verified Squaremouth Customer

    When i asked my question to the agent they had very little knowledge

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    10 out of 12 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    September 12, 2021
    Stephen from CA Verified Squaremouth Customer

    Filed claim via email, so far email response has been prompt. Waiting to hear response for approval.

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    8 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    September 12, 2021
    Shanna from NY Verified Squaremouth Customer

    Very helpful customer service, walked me through the next steps and quickly sent me follow-up email listing documentation necessary to file the claim.

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    6 out of 7 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    September 5, 2021
    Jeff from NY Verified Squaremouth Customer

    Thought it was strange I had to call to name a beneficiary and not be able to enter it on line.

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    5 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    September 4, 2021
    Karen from AL Verified Squaremouth Customer

    Requested a correction of the start date for the policy. Received an immediate response with the correction. Satisfied customer.

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    8 out of 8 people found this review helpful

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