0.1% (69) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
521
4 stars
134
3 stars
82
2 stars
30
1 star
39
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
83,018
Since 2016
MONTHLY SALES
1849
Average Monthly Sales Since 2016
REVIEWS
806
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
806 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
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Very reasonable and fills my needs well. Thank you.
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0 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare Value
Review Received:
March 8, 2019
Neal from OR
Verified Squaremouth Customer
Will probably renew next year
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare
Review Received:
March 8, 2019
Kevin from MO
Verified Squaremouth Customer
I have used your services twice and enjoyed the great pricing. You are now my go to travel protection service.
Thanks,
Kevin Johnson
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
March 6, 2019
Diana from WA
Verified Squaremouth Customer
We had extensive travel delays resulting in five cancelled flights. I contacted BHTP after our first night in a hotel (due to the delay), and they started a case # and told me to contact them once we were safely home. They were always helpful and considerate on the phone; I did call to check on the status of my claim, and was told it could take up to a week more -- and then it was completed the next day. I think perhaps more feedback on their part in terms of the claims process would have been helpful, but overall I was very satisfied, and will be looking to them for my future travel protection requirements.
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9 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
March 5, 2019
Roger from CA
Verified Squaremouth Customer
Very easy to obtain. Since we have no claim, can't say anything about your claims process, which of course is very important to us.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
February 27, 2019
Juan Carlos from MA
Verified Squaremouth Customer
Cost effective, simple process. Customer service was reachable promptly an advised about medical problems while abroad. That gave me peace of mind to continue my trip.
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2 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
February 21, 2019
James from NY
Verified Squaremouth Customer
Easy to get insurance and reasonable price
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
February 12, 2019
James from FL
Verified Squaremouth Customer
Since we did not need to utilize the insurance it is difficult to judge. The only thing I could observe is that since we initially covered our trip with another carrier, and later had to increase the coverage and time, it was cheaper to get the coverage through Berkshire. This makes no sense to me, since the other carrier was already exposed. But then, if I ever understand insurance . . .
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
February 4, 2019
Debra from MA
Verified Squaremouth Customer
Thank you for your excellent service, which is beyond my expectation. keep it up.
Looking forward to being your return customer in my next travel!
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1 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare
Review Received:
January 30, 2019
Karl from MI
Verified Squaremouth Customer
Emergency evacuation assistance was next to useless.
Claim for reimbursement for medical expenses # 02215361 is awaiting credit card statement to be submitted.
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7 out of 9 people found this review helpful