Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 806 Reviews Since 2016

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    March 8, 2019
    Neal from OR Verified Squaremouth Customer

    Will probably renew next year

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    March 8, 2019
    Kevin from MO Verified Squaremouth Customer

    I have used your services twice and enjoyed the great pricing. You are now my go to travel protection service.

    Thanks,
    Kevin Johnson

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    March 6, 2019
    Diana from WA Verified Squaremouth Customer

    We had extensive travel delays resulting in five cancelled flights. I contacted BHTP after our first night in a hotel (due to the delay), and they started a case # and told me to contact them once we were safely home. They were always helpful and considerate on the phone; I did call to check on the status of my claim, and was told it could take up to a week more -- and then it was completed the next day. I think perhaps more feedback on their part in terms of the claims process would have been helpful, but overall I was very satisfied, and will be looking to them for my future travel protection requirements.

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    9 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    March 5, 2019
    Roger from CA Verified Squaremouth Customer

    Very easy to obtain. Since we have no claim, can't say anything about your claims process, which of course is very important to us.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    February 27, 2019
    Juan Carlos from MA Verified Squaremouth Customer

    Cost effective, simple process. Customer service was reachable promptly an advised about medical problems while abroad. That gave me peace of mind to continue my trip.

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    2 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    February 21, 2019
    James from NY Verified Squaremouth Customer

    Easy to get insurance and reasonable price

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    February 12, 2019
    James from FL Verified Squaremouth Customer

    Since we did not need to utilize the insurance it is difficult to judge. The only thing I could observe is that since we initially covered our trip with another carrier, and later had to increase the coverage and time, it was cheaper to get the coverage through Berkshire. This makes no sense to me, since the other carrier was already exposed. But then, if I ever understand insurance . . .

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    February 4, 2019
    Debra from MA Verified Squaremouth Customer

    Thank you for your excellent service, which is beyond my expectation. keep it up.

    Looking forward to being your return customer in my next travel!

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    1 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    January 30, 2019
    Karl from MI Verified Squaremouth Customer

    Emergency evacuation assistance was next to useless.
    Claim for reimbursement for medical expenses # 02215361 is awaiting credit card statement to be submitted.

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    7 out of 9 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    January 22, 2019
    Sandra from NH Verified Squaremouth Customer

    I talked to BH customer service regarding how to file a claim and the agent was very courteous and helpful. Please feel free to contact me in a month to see how the claim was handled. Thanks!

    Review Updated: 02/19/2019

    Claim was handled to my satisfaction within a reasonable period of time and without any hassles.

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    6 out of 7 people found this review helpful

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