Reviews, Sales, and Service Ratings for
Berkshire Hathaway Travel Protection

I only used it to get reimbursement for a medical visit (non-emergency) while in the UK. I gave 4 stars instead of 5 stars because they a) needed more travel documentation than I had kept, and b) they were slow at sending a check. That said, they reimbursed me for 100% of the expense, and without every bit of travel documentation that they asked for. I would definitely use them again.

i'm really impressed with this market place. at first i thought it was too good to be true, but the service was excellent by both squaremouth and my provider.

thanks!

Fortunately, we had no incidents requiring a claim. However, based on interactions with Berkshire Hathaway , I am hopeful all would go well. We have arranged for 3 additional policies in the coming months.

As I didn't have an 'experience other than choosing your company and paying for the insurance there's nothing to report. An example of 'no news being good news?

Regards
M Treston

I had problems with their website - I could never log in. (I created my account on the app). Then, after I began my claim, I couldn’t access the app. Granted, the customer service reps were very friendly when I called, but that takes time. There was little to no information from the claims adjuster. I had to call them to insure they’d received all of my documents.

Coverage options were clear and easy to understand.

I called the 24hr assistant when I was very sick in Atitlan Guatemala, hoping I could get some help on what to do, where I could go for medical help. All they could tell me was that I had to get a doctor to sign a form. That is when I realized I was on my own.

I am still waiting on an answer to see if the claim is going to be paid out. Check a few days ago was told still under investigation could take another 3 weeks

I was really annoyed to learn that you don’t cover glasses in the insurance. I would have assumed that was a logical thing to cover. I left both my glasses on the plane as I was very ill having picked up campylobacter on my stopover. Only to find they weren’t covered under the personal effects. What a rip off. Never buy this insurance again and will be sure to let my wide circle know about the mean minded company.