Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 806 Reviews Since 2016

  • Rating 2 out of 5
    Policy:
    ExactCare Value
    Review Received:
    August 15, 2024
    J-R W. from MA Verified Squaremouth Customer

    After I submitted the claim, after about 11 days, I got the message acknowledge they have received the case and will get back to me in 15 business days (approximately 3 weeks). I am in the waiting period now.

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    August 14, 2024
    David from TX Verified Squaremouth Customer

    No claim, no comment.
    Just piece of mind.

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    1 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare Value
    Review Received:
    August 14, 2024
    D'Lynn from NC Verified Squaremouth Customer

    I submitted my claim July 19th and was told it could take up to 15 business days to hear back. Today is 16 days and an examiner still has not reviewed our policy. So far not happy with the time it’s taking to review a policy

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    8 out of 10 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    August 13, 2024
    Tiffany from WA Verified Squaremouth Customer

    Not lightening fast, but they dealt with my claim within the specified time limit and I was reimbursed for my additional expenses.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    August 13, 2024
    Alexandra from MD Verified Squaremouth Customer

    The Squaremouth Customer Service people were wonderful! They were very nice and helpful. One young man that I spoke with several times with various questions was superb because he was so knowledgeable and an expert at comparing the various details of different trip coverage. He assisted me in getting a TinLeg coverage to assist in trip insurance (AD&D) that wasn’t previously covered. I am sorry that I do not remember hid name; it may have been James.

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    1 out of 2 people found this review helpful

  • Rating 1 out of 5
    Policy:
    ExactCare Value
    Review Received:
    August 10, 2024
    Joshua from IL Verified Squaremouth Customer

    When I called the travel assistance phone number it gave a prompt for non-emergency help but then the call never went anywhere.

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    6 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    August 9, 2024
    XiaPIng from WA Verified Squaremouth Customer

    quick response by providing me a claim / case number

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    August 6, 2024
    yichao from WA Verified Squaremouth Customer

    Waiting for respond on submitting the claim

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    August 6, 2024
    David from NY Verified Squaremouth Customer

    I sent them all documentation and never even received confirmation of receipt. I haven't heard anything.

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    7 out of 7 people found this review helpful

  • Rating 1 out of 5
    Policy:
    LuxuryCare
    Review Received:
    August 5, 2024
    Basher from FL Verified Squaremouth Customer

    Please contact me for the claim

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    3 out of 4 people found this review helpful