0.1% (69) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
521
4 stars
134
3 stars
82
2 stars
30
1 star
39
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
82,946
Since 2016
MONTHLY SALES
1846
Average Monthly Sales Since 2016
REVIEWS
806
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
806 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Very easy to apply for and get a policy, very clear on coverage. Customer Service was outstanding when a policy adjustment was needed.
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1 out of 1 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare Value
Review Received:
August 1, 2024
Michael from CO
Verified Squaremouth Customer
None
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1 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
August 1, 2024
Fiona from ME
Verified Squaremouth Customer
Looking forward to finding out how it goes with the claim I filed. Otherwise my experience has been excellent.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
July 27, 2024
Jennifer from MS
Verified Squaremouth Customer
I am waiting to hear back from the rental company. They are claiming we damaged the car. I sent them in pictures we took before we got in. If they try to say we owe them, I intend to file a claim. We did not damage the car.
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1 out of 1 people found this review helpful
Rating 1 out of 5
Policy:
ExactCare Value
Review Received:
July 24, 2024
Ashley from NJ
Verified Squaremouth Customer
Prior to my trip I became very sick. I was throwing up and feeling very ill. I couldn't get out of bed. I found out I was pregnant. I contacted the insurance company to see if I could cancel my trip and get my money returned. They said that pregnancy is not covered. I ended up canceling my trip and lost almost $2800. What is the purpose to pay for travel insurance if all they do is deny coverage. I will never purchase travel insurance with this carrier again.
Very disappointed
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13 out of 15 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare Value
Review Received:
July 22, 2024
John from OH
Verified Squaremouth Customer
Easy and person on the phone was very helpful in getting me the quote I wanted
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
July 17, 2024
Ruth from NC
Verified Squaremouth Customer
The customer service lady was very informative and patient with my first-time-customer questions.
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare Value
Review Received:
July 17, 2024
Vidal from IL
Verified Squaremouth Customer
I am waiting on my claim
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare Value
Review Received:
July 16, 2024
B from UT
Verified Squaremouth Customer
I was flying into Cancun for a wedding right when a hurricane was hitting. I was afraid we needed to cancel our trip. When I called the agent told me I’m not able to, since we have to wait for the flight and the hotel to cancel our trip. We ended up going and the hurricane passed. Next time I know which insurance to get. I just wish I was educated a bit more in which policy does what. Either way, I’m happy I purchased!
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5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
July 15, 2024
Monakos from IL
Verified Squaremouth Customer
I was well impressed with my experience buying travel insurance. It was my first time doing so with this company. The price was great, the application process couldn't have been more straightforward, and when I had to contact customer service during my travel, I was connected quickly to a knowledgeable agent based in the U.S.
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3 out of 3 people found this review helpful