Name: Berkshire Hathaway Travel Protection
Brand: Berkshire Hathaway Travel Protection
Rating: 4.29 (806 reviews)

Overall Rating

0.1% (69) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

521
4 stars

134
3 stars

82
2 stars

30
1 star

39

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

82,888

MONTHLY SALES

1851

REVIEWS

806

Overall Rating

Customer Reviews for Berkshire Hathaway Travel Protection

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

806 Reviews Since 2016
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Filed claim

Rating 5 out of 5

Policy:
LuxuryCare

Review Received:
September 3, 2024

William from VA Verified Squaremouth Customer

So far I am not satisfied with Berkshire Hathaway Travel Protection. While my particular travel issue appears to be covered (remains to be seen what challenges I face during the claims process, which is just starting), the lady who took my call told me it will be a month (20 business days) before an examiner is even assigned to my claim. This delay is egregious and will definitely impact my thinking on which travel insurance company to select in the future when planning a trip. Luckily my claim is only modest and I'm not in desperate need of the unplanned expenditures from a covered travel event--if I was more dependent on this reimbursement, a month's delay before my claim is even reviewed would not be acceptable to me.

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10 out of 10 people found this review helpful

Rating 5 out of 5

Policy:
ExactCare

Review Received:
August 30, 2024

D from NC Verified Squaremouth Customer

We had a trip interruption because of my child's passport loss. I called the customer service, and the claim was established right away. I appreciate the assistance. I have uploaded all the documents related to the claim and am awaiting the review and response. Thank you.

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3 out of 3 people found this review helpful

Rating 5 out of 5

Policy:
ExactCare Lite

Review Received:
August 26, 2024

Joe from GA Verified Squaremouth Customer

Haven't heard from them in 3 weeks since providing details about my claim.

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5 out of 6 people found this review helpful

Rating 4 out of 5

Policy:
ExactCare Value

Review Received:
August 25, 2024

abc from NY Verified Squaremouth Customer

Very slow to resolve claim

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6 out of 6 people found this review helpful

Rating 5 out of 5

Policy:
LuxuryCare

Review Received:
August 24, 2024

S from FL Verified Squaremouth Customer

We bought our policy over a year in advance, so didn't have the final travel dates at the time of purchase and forgot about it. We called on the day of departure to shorten the trip and modify the travel dates. While it had to go through a supervisor for review, our modification request was processed promptly. We didn't have any claims on this trip.

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3 out of 3 people found this review helpful

Rating 1 out of 5

Policy:
LuxuryCare

Review Received:
August 24, 2024

Anonymous from MD Verified Squaremouth Customer

This has been horrible. They didn't help you in a timely fashion they were closed during the trip. It was not helpful.

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8 out of 9 people found this review helpful

Rating 5 out of 5

Policy:
ExactCare

Review Received:
August 23, 2024

Braeden from WA Verified Squaremouth Customer

Very easy to enroll. Customer service answered all my questions prior to my purchase.