John Hancock Insurance Agency, Inc.
Overall Rating 4.16 out of 5
Overall Rating 4.16 out of 5 1,403 Reviews Since 2012

  • Rating 4 out of 5
    Policy:
    Silver
    Review Received:
    May 28, 2014
    Bill from FL Verified Squaremouth Customer

    No claim applicable

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  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    May 26, 2014
    Happy Traveler from PA Verified Squaremouth Customer

    Happy with the insurance policy offered. Happily, we did not need it!

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  • Rating 5 out of 5
    Policy:
    Silver
    Review Received:
    May 16, 2014
    Catherine from SC Verified Squaremouth Customer

    Great coverage. Reasonable price.

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  • Rating 5 out of 5
    Policy:
    Silver
    Review Received:
    May 10, 2014
    Lowell from CA Verified Squaremouth Customer

    I did not need to call them during my trip or to make a claim.

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  • Rating 4 out of 5
    Policy:
    Bronze
    Review Received:
    February 24, 2014
    Edward from NJ Verified Squaremouth Customer

    Need to keep the claim part oped as it has been just over a week frrom the reported accident of my wife, Linda. I did call to report the accident from the ship because my cell phone had no service. I was placed on hold twice and ran up a charge of $84.83 for 17 minutes on the phone at $4.99 per minute. I left the ship's number and my room number, but no one called back. I called again when I got home to make sure the accident was on file. Should be reimbursed for the call.

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  • Rating 5 out of 5
    Policy:
    Bronze
    Review Received:
    February 23, 2014
    Christi from IA Verified Squaremouth Customer

    pleasantly, I did not have to contact the provider for a claim. before the trip, john hancock got the insurance document to me immediately. I appreciated that so I could review it. ty

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  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 20, 2014
    Earl from OH Verified Squaremouth Customer

    The only reason for 4 stars, not 5 was a slight confusion in their reading my first claim submission, but this was readily cleared up and the claim reasonably
    promptly paid.

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  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 14, 2014
    William from IL Verified Squaremouth Customer

    They made the buying process very easy and informative with many options. Fortunately did not have to use.

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  • Rating 3 out of 5
    Policy:
    Bronze
    Review Received:
    February 5, 2014
    John from NV Verified Squaremouth Customer

    I had no claims.

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  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    December 29, 2013
    Melody from NY Verified Squaremouth Customer

    I am wondering if there is any insurance company that, when you know where you are traveling to, can link you to a specific doctor or clinic that they find reliable and that can process claims easily. Let me know.

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