0.2% (154) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
806
4 stars
268
3 stars
142
2 stars
61
1 star
93
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
67,439
Since 2012
MONTHLY SALES
206
Average Monthly Sales Since 2012
REVIEWS
1,402
Since 2012
Overall Rating
4.16 out of 5
Overall Rating 4.16 out of 5
1,402 Reviews Since 2012
Customer Reviews for John Hancock Insurance Agency, Inc.
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I had a claim. My other carrier was primary. They took over three months to process the claim. Squaremouth's carrier took less than two weeks.
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7 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 15, 2013
Joseph from AZ
Verified Squaremouth Customer
I have provided no ratings for the last two questions since it was not necessary to contact the provider for any reason for this policy while on the trip.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Bronze
Review Received:
October 6, 2013
Judith from CA
Verified Squaremouth Customer
Not applicable as there was no claim filed.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 2, 2013
shirley from MN
Verified Squaremouth Customer
Purchased the insurance, but had no cause to use it.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
October 1, 2013
Paul from CA
Verified Squaremouth Customer
Nothing to add as nothing out of the ordinary happened. I chose this provider because of their pre-existing conditions clauses. I will choose this provider again.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
September 28, 2013
john from TX
Verified Squaremouth Customer
Did not make claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
September 12, 2013
Charles from NM
Verified Squaremouth Customer
I did not file a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
September 2, 2013
Brian from CA
Verified Squaremouth Customer
I do not know yet! I am just now making a claim!
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Silver
Review Received:
August 31, 2013
Kenneth from CA
Verified Squaremouth Customer
Since we didn't make a claim none of this means anything.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
August 28, 2013
Susan from CA
Verified Squaremouth Customer
It was nice to know I would have support if I needed it. Thankfully I didn't!
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0 out of 0 people found this review helpful