Reviews, Sales, and Service Ratings for
Aegis

The one month window of submitting a claim is a bit short when the person doing the claim is the one that was ill and thus the trip was cancelled.

Glad I didn't need the insurance, but my call to the insurance rep (to clarify an issue) was handled courteously and professionally. Thanks.

Too soon to rate as we have a claim in progress.....

I could not locate my April insurance information (lack of printing when received on my part) so I called April customer service and the information was promptly emailed which included luggage tag information and insurance cards. Give yourself time to read the policy as it is very detailed. Even though insurance wasn't needed during our trip it was comforting to know it was there. I took my 80 yr old mother with me over seas and the policy April provided best fit our needs. Due to the prompt day before departure help from April customer service I selected five stars.

Found you on the website. Had a few questions and called. Very helpful, easy. Husband could not go on trip, April sent me forms to fill out and file claim. Which I plan to do this week.

Squaremouth was referred to us by our travel agent as a possible insurance provider. After reviewing numerous policies and providers online, the APRIL policy offered by Squaremouth was chosen because it provided the coverage we needed at one of the lowest rates. .Further contact, via phone, with the provider was very helpful; the agent being courteous and able to answer all our questions. Fortunately, we had no need of the insurance in our travels.

Thankfully, I didn't need to use it. I did call to ask the CSR some questions about travel in Peru. She was helpful, but basically did the same thing I was able to do, which is use the internet to find answers.

Amazing customer service with thorough protection. I felt I needed to upgrade my policy just days before I left and they responded immediately and answered all of my concerns, provided contact numbers to me over the phone and pointed out who and how to contact the proper persons for each concern I had. I felt comfortable leaving the Country knowing I had this policy coverage along with a responsive and professional team to rely upon if I had a problem. I will be using April again on my next trip. Five Stars!

You were recommended by a friend and we are very happy to know we are protected in foreign countries