0.1% (67) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
498
4 stars
121
3 stars
78
2 stars
30
1 star
37
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
76,181
Since 2016
MONTHLY SALES
2329
Average Monthly Sales Since 2016
REVIEWS
764
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
764 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
love to travel from CA
Verified Squaremouth Customer
too long of a wait to talk to someone at Berkshire Hathaway - but once I finally was able to speak to a human, my questions were answered.
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3 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
December 29, 2021
Angela from TN
Verified Squaremouth Customer
This provided us peace of mind when our trip was interrupted by illness.
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2 out of 5 people found this review helpful
Rating 2 out of 5
Policy:
LuxuryCare
Review Received:
December 22, 2021
DONNA from HI
Verified Squaremouth Customer
I broke a tooth 2 days before I was scheduled to leave. Called customer service. They looked for a dentist but due to the time and because I was leaving soon, could not help me. They will not cover costs once I get home and have it fixed even though I was injured on the trip. Waste of time, money and energy.
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21 out of 22 people found this review helpful
Rating 2 out of 5
Policy:
LuxuryCare
Review Received:
December 19, 2021
AEYOUNG from WA
Verified Squaremouth Customer
I bought this travel insurance very first time because of COVID.
We did not get on the flight out because my husband was not feeling good.
I emailed but I got an email back that I need to call 844 411 2487 #5.
I called and no one was available, the business hour is same as my work hour which is so inconvenient for me.
I will make time to call to claim but I'm very disappointed how they serve your client.
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5 out of 7 people found this review helpful
Rating 3 out of 5
Policy:
LuxuryCare
Review Received:
December 6, 2021
Susan from NH
Verified Squaremouth Customer
I did not get an email confirmation from Berkshire Hathaway, so I called to ensure I did have travel protection. I found out I owed more than originally charged. I got my email confirmation a few days before I left for my trip.
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9 out of 11 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
November 27, 2021
Dennis from FL
Verified Squaremouth Customer
Professional, courteous
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3 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
November 21, 2021
Charles from VA
Verified Squaremouth Customer
So far, so good. I've just returned home and am in the process of completing my claim.
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1 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
November 19, 2021
Allison from CA
Verified Squaremouth Customer
I submitted my claim on 11/7 and I have not heard anything back. Not even a confirmation that they received my email.
Claim #02443124
Review Updated: 12/18/2021
So glad I had travel insurance while I was in South Africa as I needed to go to the Hospital there. Filling a claim was so easy too!
Was this review helpful to you?
18 out of 22 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
November 19, 2021
Vickie from NC
Verified Squaremouth Customer
Great way to compare pricing and benefits
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0 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
November 19, 2021
FH from NH
Verified Squaremouth Customer
Berkshire gave me the feeling of security, that I was in safe hands. Thank you
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2 out of 6 people found this review helpful