0.1% (67) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
498
4 stars
121
3 stars
78
2 stars
30
1 star
37
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
76,181
Since 2016
MONTHLY SALES
2329
Average Monthly Sales Since 2016
REVIEWS
764
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
764 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
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My conversation with the customer setting agent was brief (I only had one question), but helpful.
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4 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
November 9, 2021
Bruce from PA
Verified Squaremouth Customer
Above comments are about the company and my interactions. My claim was rejected because the trip was canceled by the group who organized it, which was not covered. I won't hold that against Berkshire Hathaway.
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4 out of 4 people found this review helpful
Rating 4 out of 5
Policy:
LuxuryCare
Review Received:
November 4, 2021
Stephen from VA
Verified Squaremouth Customer
Very professional, easy to use, good coverage.
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2 out of 4 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare
Review Received:
October 31, 2021
GREGORY from IL
Verified Squaremouth Customer
Cruise line canceled the trip. I requested a refund. After a little back and forth they sent me a refund. Overall very satisfied that it worked out.
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7 out of 8 people found this review helpful
Rating 1 out of 5
Policy:
ExactCare Value
Review Received:
October 29, 2021
MELLODIE from FL
Verified Squaremouth Customer
I tried to file a claim for $650.00 for an African safari trip deposit. Untied Airlines cancelled my flight "due to the economic shift in the airline industry." I was turned down. I even submitted a letter from United Airlines stating it was their fault. I use travel insurance every year when I take a group of women on a trip. I have never attempted it until this year when through no fault of my own, I was cancelled out. I knew it was a long shot but I spent three months trying.
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49 out of 51 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
October 19, 2021
Penny from CO
Verified Squaremouth Customer
Berkshire Hathaway Travel Protection is easy to work with. The customer service was very helpful in guiding me on the steps to file a claim when it became necessary to cancel our trip. I will certainly use them again for travel insurance.
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11 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 18, 2021
VICTORIA from NJ
Verified Squaremouth Customer
Professional. Thorough. Timely.
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5 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Lite
Review Received:
October 18, 2021
Americo from CA
Verified Squaremouth Customer
Very quick in an answering my questions and concerns.
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4 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
LuxuryCare
Review Received:
October 17, 2021
Jackie from PA
Verified Squaremouth Customer
It was very difficult to get in touch with them when I had a question. Their customer service line had extremely long queues which was very frustrating.
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10 out of 11 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
October 13, 2021
PHILLIS from NY
Verified Squaremouth Customer
Claim was handled quickly and efficiently. Pleasantly suprisied by how effortlessly it was to deal with BH.
Thank you for your prfessional service
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9 out of 9 people found this review helpful