0.1% (67) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
498
4 stars
121
3 stars
78
2 stars
30
1 star
37
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
76,181
Since 2016
MONTHLY SALES
2329
Average Monthly Sales Since 2016
REVIEWS
764
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
764 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Very easy to initiate a claim and upload the documents. While the $$ recevied for the delayed baggage didn't erase the stress of the occurance, it made me a beliver in travel insurance!
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 8, 2021
Maria from MO
Verified Squaremouth Customer
Excellent and prompt pre-departure communication from Berkshire Hathaway. Very good choices and clear terms. Reasonably priced.
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6 out of 9 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare
Review Received:
October 3, 2021
Terri from MN
Verified Squaremouth Customer
Getting the claim on this policy was a lot more work than the claim I filed for myself.
Review Updated: 11/02/2021
With the amount of information it took I won't be buying another travel protection plan for m y Grandson thru you. I have to use for myself as I got a credit. Can not figure out why mine was credited and his wasn't
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13 out of 15 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 1, 2021
Sara S from TX
Verified Squaremouth Customer
After a previous attempt with another company Berkshire Hathaway was quick and easy to use.
Will use again in the future
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6 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Lite
Review Received:
September 27, 2021
Jennifer from SC
Verified Squaremouth Customer
I needed to change our travel dates and doing so was easy and faster than I imagined it could be. This gave me a great deal of peace of mind on my trip! Squaremouth was recommended to me and I have already referred others.
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4 out of 6 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare Value
Review Received:
September 22, 2021
Richard from CA
Verified Squaremouth Customer
I thought I would be covered if the trip cancelled.
But no, there are levels of what causes a trip to be cancelled.
I thought I was protected.
I will think twice before buying insurance again and wasting my money.
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19 out of 20 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare
Review Received:
September 21, 2021
MILO from IL
Verified Squaremouth Customer
The interaction with the medical department was excellent. But once they sent the paperwork to the claims department it's a disaster. They can't understand I went to see a friend and stayed in this house all the time. I don't need payment for hotels, airfare, excursions or anything like that. Only medical expenses. But they are taking forever to get back to me. They have also asked me for some of the same documents I already sent to the medical department. If they get back to me soon (it's been already a month), I will recommend this policy. Otherwise I won't.
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16 out of 16 people found this review helpful
Rating 1 out of 5
Policy:
LuxuryCare
Review Received:
September 19, 2021
Glenn from MD
Verified Squaremouth Customer
My claim was denied. The trip was canceled due to the civil unrest that was happening in SA along with the fact that Emirates had suspended travel to SA; this was the airline we were using.
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36 out of 36 people found this review helpful
Rating 4 out of 5
Policy:
ExactCare
Review Received:
September 18, 2021
Jim from NV
Verified Squaremouth Customer
Filed claim 14 days ago. Still waiting to hear anything.
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11 out of 12 people found this review helpful
Rating 2 out of 5
Policy:
ExactCare Value
Review Received:
September 13, 2021
Theodore from TX
Verified Squaremouth Customer
When i asked my question to the agent they had very little knowledge
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10 out of 12 people found this review helpful