0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
981
3 stars
384
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
176,032
Since 2004
MONTHLY SALES
2229
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
i received the information regarding the policy promptly and the information was clear and easy to understand. There was no need to make any claim so I really didn't interact with them at all beyond purchasing and receiving the policy.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
March 20, 2014
Rita from UT
Verified Squaremouth Customer
Having this affordable insurance helped me sleep better and to feel more secure travelling alone. When bad weather caused me to miss a connection,
this company did what they promised.
I couldn't be more pleased. They will have my repeat business as well as referrals to friends.
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9 out of 10 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
March 19, 2014
Premu from WI
Verified Squaremouth Customer
Getting all the information before the trip was a very convenient and the agents were very helpful in answering all my questions. Thanks.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
March 14, 2014
Harriet from WA
Verified Squaremouth Customer
I guess I didn't read the policy closely enough. I would have chosen something else if I had. If I had needed to see a doctor, (which was touch and go for a while) I would have been told by CSA which doctor I could go to. I would have wanted to choose one that would be easy for me to get to, and that had English spoken in the office. Instead, they give you one or possibly 2 options within what they consider a close range, not within what I knew to be easy enough to get to.
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131 out of 133 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
March 10, 2014
jonathan from CA
Verified Squaremouth Customer
easy t acquire; qhwn did not ned to use insurance
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
March 9, 2014
Don from MI
Verified Squaremouth Customer
Quick response to my purchase with e-mails of policy and all necessary emergency phone numbers
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
March 8, 2014
Terry from OR
Verified Squaremouth Customer
Didn't need to process a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
March 6, 2014
Roy from CA
Verified Squaremouth Customer
Policy was clear and understandable
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
March 2, 2014
mary catherine from MN
Verified Squaremouth Customer
having not traveled abroad before, i hesitated a bit about the cost of insuring our trip, but the peace of mind afforded by that small investment was well worth it. thankfully, we did not have any reason to use it, but i was always at ease, knowing it was there should we need it.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
March 1, 2014
Maurice from OR
Verified Squaremouth Customer
No claims
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0 out of 0 people found this review helpful