0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
981
3 stars
384
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,973
Since 2004
MONTHLY SALES
2243
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
February 26, 2014
southern canuck from TX
Verified Squaremouth Customer
No claims made
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
February 20, 2014
Sally from FL
Verified Squaremouth Customer
We had to cancel the trip since our oldest son was admitted to a hospital in Dallas with Pneumonia and Hepatitis and placed in ICU. He is still in the hospital and will be there at least one more week. CSA is processing the claim.
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3 out of 7 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
February 19, 2014
Martin from WA
Verified Squaremouth Customer
I had very little contact (if at all) with CSA Travel Protection. My contact (however little there was) was with Squaremouth.
Since my trip went very well, I did not have to make a claim. As a result, I cannot rate CSA's performance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
February 14, 2014
Hugh from MA
Verified Squaremouth Customer
Coverage was arranged quickly and easily. The price was right as well.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
February 14, 2014
Ira from CA
Verified Squaremouth Customer
I received a copy of the policy and did not need to make a claim so did not have to work directly with the insurance provider. The trip went without a hitch and I felt secure about having the trip interruption insurance and medical evacuation coverage.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
February 10, 2014
Debra from GA
Verified Squaremouth Customer
Fortunately our trip was amazing and no need for a claim.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
February 7, 2014
David from PA
Verified Squaremouth Customer
No Contact with Carrier
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
February 4, 2014
Barbara from CA
Verified Squaremouth Customer
Nothing really to rate. Purchased policy online. Never talked to anyone. Making no claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
February 1, 2014
Eldred from MN
Verified Squaremouth Customer
No claims filed
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0 out of 0 people found this review helpful