0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
981
3 stars
384
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,973
Since 2004
MONTHLY SALES
2243
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I didn't have to use the insurance, thankfully. But was reassuring to have it.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
September 18, 2013
William from OH
Verified Squaremouth Customer
I did not make a claim, but the insurance company was very east to deal with and answered all my questions. It gave me a lot of peace of mind to have the insurance while I was abroad. Who knows what could happen?
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
September 18, 2013
Donald from ON
Verified Squaremouth Customer
Our trip went very smoothly and there was no reason to contact you. It was a relief to know that in an emergency you would be helpful
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
September 17, 2013
Krista from MN
Verified Squaremouth Customer
Easy to understand policy, excellent piece of mind and value for scheduling a trip during hurricane season!!!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
September 17, 2013
Michael from AL
Verified Squaremouth Customer
no contact with company, no claim
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
September 16, 2013
David from WI
Verified Squaremouth Customer
Not filed yet.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
September 16, 2013
BnB from CT
Verified Squaremouth Customer
Did not use insurance provider's assistance for this trip
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
September 10, 2013
Floyd from TX
Verified Squaremouth Customer
I did not file a claim.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
September 10, 2013
Elaine from TN
Verified Squaremouth Customer
I did everything online, so I had no exposure to customer service. Documentation was good. I have no claim, so the last two questions do not apply.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
September 10, 2013
Joan from MA
Verified Squaremouth Customer
I had no reason to make a claim
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0 out of 0 people found this review helpful