Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 2 out of 5
    Policy:
    Custom
    Review Received:
    August 23, 2013
    Ron from MI Verified Squaremouth Customer

    CSA did not cover my air fare for Europe River Cruise that did not happen due to flooding of rivers in Europe. This is very misleading. CSA says post departure cancellation of river cruise does not qualify for refund of air fare. Our river cruise was refunded 100% by Uniworld Cruise. CSA only refunded $480 of a total claim of $3500.

    Was this review helpful to you?

    306 out of 313 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    August 22, 2013
    Eugene Jr from IL Verified Squaremouth Customer

    Hard to rate performance when there was no claim. Working through you was easy and helped find a competitive policy.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    August 21, 2013
    James from TX Verified Squaremouth Customer

    We never had to use the policy but it gave great peace of mind.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 20, 2013
    Rebecca from HI Verified Squaremouth Customer

    The service offered for a very reasonable price was exceptional. The quote was quick, and allowed for comparison across many providers- I didn't have much time, and was surprised how easy it was to come to an informed decision. I didn't need assistance during my trip, nor did I file a claim. A "not applicable" category would be jhelpful on this survey.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    August 18, 2013
    Wilma from CA Verified Squaremouth Customer

    I was very satisfied with the turn around time of receiving my reimburesement after all the necessary papers was sent. The process was painless.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Custom
    Review Received:
    August 10, 2013
    Ben from FL Verified Squaremouth Customer

    No service was needed.

    Was this review helpful to you?

    0 out of 13 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    August 5, 2013
    Teresa from VA Verified Squaremouth Customer

    I did not file a claim because the insurer said I wasn't covered for what happened to me (rental car hit by lightening ).

    Was this review helpful to you?

    11 out of 13 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    August 4, 2013
    Jeannie from CA Verified Squaremouth Customer

    No claims made, and therefore there is not any significant information from me to give. However II found the website to be very user- friendly and had confidence that if I needed to put in a claim, it would be handled properly and efficiently.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Custom
    Review Received:
    August 3, 2013
    Brian from WA Verified Squaremouth Customer

    The airplane company changed the flight by 24 hours and the insurance company said they would not make any payment to my re-booking fees or extra hotel night! What's the point of travel insurance but to cover those unexpected complications beyond my control?

    Was this review helpful to you?

    328 out of 335 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    July 30, 2013
    Margarita from GA Verified Squaremouth Customer

    No claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

Insurance Providers

Additional Information

By using this site, you agree to our Privacy Policy.