Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 26, 2013
    Noelle from FL Verified Squaremouth Customer

    Before Trip
    It was very easy to find the right plan for my trip.

    During Trip
    I, thankfully, didn't need to use the insurance I bought while on my trip.

    Claim Process
    No claim

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    April 24, 2013
    Vladimir from ON Verified Squaremouth Customer

    Before Trip
    Good service

    Claim Process
    No claims

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 21, 2013
    PD from NY Verified Squaremouth Customer

    Before Trip
    Everyone I talked with regarding questions prior to purchase was VERY informative, I was extremely impressed with that aspect.
    The policy we purchased was exactly what we needed. I did not need to contact anyone during or after our trip, thank GOD.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 20, 2013
    Steve from VA Verified Squaremouth Customer

    During Trip
    none

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 17, 2013
    Henry from NY Verified Squaremouth Customer

    Before Trip
    no issues to deal with
    ordered on line

    During Trip
    no issues
    did not contact carrier at all

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 15, 2013
    Janet from NY Verified Squaremouth Customer

    Before Trip
    Best price for services

    During Trip
    Fortunately, I did not need to use the service. However, it was nice to know I had it.

    Claim Process
    I did not make a claim

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  • Rating 2 out of 5
    Policy:
    Custom
    Review Received:
    April 10, 2013
    Enrique from CA Verified Squaremouth Customer

    Before Trip
    This is the worst experience with
    CSA. I had to go to the dentist and didn't cover my expenses. I'm not going to use CSA ever.

    During Trip
    Doesn't even rate 1 star. That's it I'm done with CSA

    Claim Process
    The worst insurance service ever

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    April 10, 2013
    Kathleen from CT Verified Squaremouth Customer

    Before Trip
    Didn't really have any interaction--all done via a comparison website.

    During Trip
    n/a

    Claim Process
    Excellent speed and communication. Lots of paperwork though. You need to be organized and provide all of the necessary documentation.

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  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    April 9, 2013
    Sean from HI Verified Squaremouth Customer

    During Trip
    didn't use it...

    Claim Process
    didn't use it.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    April 3, 2013
    Joyce from CT Verified Squaremouth Customer

    Before Trip
    Had no real contact. Process was efficient. Wouldn't know how it would be if I made a claim.

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    0 out of 0 people found this review helpful