Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    February 19, 2013
    Andrew from MA Verified Squaremouth Customer

    Before Trip
    Other than an email from the carrier with the required documentation attached, I had no communication with carrier. Difficult to rate custoemr service.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    February 19, 2013
    John from PA Verified Squaremouth Customer

    Before Trip
    This is a great policy if you want piece of mind. We always acquire insurance when we go on cruises just because of medical expenses outside country, lost luggage or missed flights etc... So highly recommend this insurance.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    February 18, 2013
    mike from AR Verified Squaremouth Customer

    During Trip
    I really had no interaction with them since I had no problems/claims.

    Claim Process
    No need for claim/all went well.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    February 18, 2013
    randy from ON Verified Squaremouth Customer

    During Trip
    i did not use the service.it is difficult to rate when you do not use.

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Custom
    Review Received:
    February 12, 2013
    Daniel from CA Verified Squaremouth Customer

    Before Trip
    Reasonable price.

    During Trip
    N/a

    Claim Process
    No Claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    February 4, 2013
    Richard from WI Verified Squaremouth Customer

    During Trip
    No Cliam or opportunity to use, which is a very good thing from my perspective.

    Claim Process
    N/A

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Custom
    Review Received:
    February 2, 2013
    Robert from CA Verified Squaremouth Customer

    Claim Process
    I faxed them the claim on Dec 27 and have hard nothing from them. I called and left word, but I have still heard nothing.

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    39 out of 44 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    January 30, 2013
    Diane from CA Verified Squaremouth Customer

    Before Trip
    I needed to file a claim through the same company/policy type on my previous trip and I was so pleased with the way they handled that claim I purchased the insurance again for this trip and will again for all trips in the future!

    During Trip
    Did not need to contact them during the trip

    Claim Process
    Did not need to file a claim this time.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    January 28, 2013
    GeeGee from BC Verified Squaremouth Customer

    During Trip
    I did not need to contact the insurance carrier during my trip

    Claim Process
    I did not make a claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    January 27, 2013
    Arlene from PA Verified Squaremouth Customer

    During Trip
    did Not need to use it.

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    0 out of 0 people found this review helpful

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