Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    November 10, 2012
    Kimmie from PA Verified Squaremouth Customer

    Before Trip
    Securing the insurance switch easy through the comparative quote Memphis. It was easy to select which policy what's best for me. I also believe having the trial option is important.

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Custom
    Review Received:
    November 7, 2012
    Deborah from MI Verified Squaremouth Customer

    Before Trip
    They seemed to be ok, But after my trip and when I got hurt since I didnt see a Dr over in remote area I havent recived any info or payment towards my medical expenses

    During Trip
    I didnt call due to being in a totally remote area

    Claim Process
    It has been a year and I still havent received any payment towards my claim. I sent in all the required documents and at this time they have avoided communication with me, I have called numerous times and sent many emails and still no one has talked to me or paid me anything towards my medical or lost and damaged bags.

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    18 out of 20 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    October 31, 2012
    Irene from CT Verified Squaremouth Customer

    During Trip
    I did not need or use the insurance

    Claim Process
    I did not ned or use the insurance

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 28, 2012
    Ingrid from SC Verified Squaremouth Customer

    Before Trip
    The only interaction we had with the carrier was the transmittal of the policy.

    During Trip
    We had no need to contact the carrier during the trip.

    Claim Process
    N/A

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 24, 2012
    Ashley from TN Verified Squaremouth Customer

    Before Trip
    Your customer service via phone was excellent.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    October 23, 2012
    Dennis from TX Verified Squaremouth Customer

    During Trip
    n/a

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    October 23, 2012
    Kip from CA Verified Squaremouth Customer

    Before Trip
    Got all the necessary documentation before we left. During the trip when I became ill, the company was courteous and responsive.

    During Trip
    I have no idea how or if my emergency room costs will be covered since I have not yet received the bills. I will be filing all the papers as soon as the bills arrive.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    October 23, 2012
    Richard from NJ Verified Squaremouth Customer

    During Trip
    Did not use services during trip

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 16, 2012
    George from CO Verified Squaremouth Customer

    Before Trip
    Wish we didn't need it but is was nice to have the piece of mind as we saw other suggest without it.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 10, 2012
    Fay from AZ Verified Squaremouth Customer

    During Trip
    Did not use any services.

    Claim Process
    did not make any claims

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    0 out of 0 people found this review helpful

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