0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
980
3 stars
385
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,877
Since 2004
MONTHLY SALES
2275
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
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Before Trip We had no problems. The price was the best and response time was excellent.
During Trip We had no need to call the emergency hotline or ask for any service during or after the trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
August 10, 2011
Vicki from CA
Verified Squaremouth Customer
Before Trip It was very easy!!
During Trip Fortunately, I didn't need any customer service on my trip!
Claim Process Didn't have to make a clain.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
August 8, 2011
Cheryl from IN
Verified Squaremouth Customer
Before Trip I appreciated your helpfullness and answering all of my questions.
During Trip Your website was helpful also. I was a first-time traveller to S.E. Asia and had questions.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
August 1, 2011
Diana from OH
Verified Squaremouth Customer
Claim Process When I called in to inquire about making a claim, the rep was very helpful. I called in another time for status on claim and again the rep was very friendly and helpful.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 30, 2011
Pamela from MI
Verified Squaremouth Customer
During Trip Did not have use it.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
July 25, 2011
Kari from FL
Verified Squaremouth Customer
During Trip Fortunately, there was no need to contact the insurance carrier.
Claim Process I didn't have a claim.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
July 22, 2011
LIANE from CA
Verified Squaremouth Customer
Before Trip Having the coverage gave us comfort on the trip that our rip investment was protected against the "unknown".
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 21, 2011
unknown from WA
Verified Squaremouth Customer
During Trip not applicable
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
July 20, 2011
Jorge from FL
Verified Squaremouth Customer
Before Trip more examples of what coverages the policy covers under various circumstances.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
July 17, 2011
Alice from CA
Verified Squaremouth Customer
Before Trip Excellent service, and ease of use
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0 out of 0 people found this review helpful