Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    November 22, 2011
    burton from NY Verified Squaremouth Customer

    During Trip
    did not use

    Claim Process
    no claims made

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    November 11, 2011
    Dean from CA Verified Squaremouth Customer

    Before Trip
    It was just how travel insurance should be. We could select the coverage we thought best for the type of travel involved for a reasonable price. There were no problems so both parties got what was wanted.

    During Trip
    No contacts were made so we had no reason to judge the carrier's capabilities or practices.

    Claim Process
    No claims were made.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    November 11, 2011
    Charlotte from BC Verified Squaremouth Customer

    During Trip
    Thankfully we didn't need to contact the insurance carrier.

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Custom
    Review Received:
    November 4, 2011
    Vriksa from NY Verified Squaremouth Customer

    Before Trip
    Policy arrived with names and addresses transposed. Correction was promised after one call to the carrier - but no confirmation was rec'd. A second call and long waits were required before it was straightened out.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    October 26, 2011
    Finn from CA Verified Squaremouth Customer

    During Trip
    Though initial quick response I was not satisfied with the time lapse in follow up correspondence.

    Claim Process
    This was a medical emergency and any delays are emotionally stressing

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    October 9, 2011
    Joseph from SC Verified Squaremouth Customer

    During Trip
    No interaction during the trip

    Claim Process
    No claim

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Custom
    Review Received:
    October 4, 2011
    Dorothy from AL Verified Squaremouth Customer

    During Trip
    Didn't use during trip

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 3, 2011
    Donald from CO Verified Squaremouth Customer

    Before Trip
    VERY SATISFIED WITH THEIR ASSISTANCE IS DETERMINING THE BEST POLICY TO SUITE MY NEEDS. VERY GOOD CUSTOMER CARE.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 3, 2011
    Anita from NY Verified Squaremouth Customer

    Before Trip
    Price was the most reasonable. Good coverage. Quick email response sending plan upon purchase. Clear instructions as to how to handle / who to contact in case a claim was necessary.

    During Trip
    Fortunately, did not need to have contact with carrier during trip.

    Claim Process
    Had no claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 25, 2011
    Robert from FL Verified Squaremouth Customer

    During Trip
    We had no contact with them, none was necessary.

    Claim Process
    No claim necessary.

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    0 out of 0 people found this review helpful

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