0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
980
3 stars
385
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,922
Since 2004
MONTHLY SALES
2256
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
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During Trip We had no contact with them, none was necessary.
Claim Process No claim necessary.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
September 21, 2011
Gregg from MO
Verified Squaremouth Customer
Before Trip no problems. no claims. nothing to report
During Trip never used, never contacted.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
September 19, 2011
Donald from ON
Verified Squaremouth Customer
Before Trip We had a wonderful visit to Pennsylvania and enjoyed good health with great satisfaction that we knew we were well protected by your insurance.
Thank you so much.
During Trip Did not need to use the Help Line!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
September 14, 2011
Ed S from CA
Verified Squaremouth Customer
During Trip Didn't need anything during the trip
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
September 12, 2011
Steven from NY
Verified Squaremouth Customer
Before Trip As promised.
During Trip Thankfully did not need to use.
Claim Process Thankfully did not need to use.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
September 5, 2011
Robert from PA
Verified Squaremouth Customer
During Trip neither contacted nor was contacted
Claim Process no claims
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
August 30, 2011
Timothy from TX
Verified Squaremouth Customer
During Trip Fortunately I had no need to use my policy.
Claim Process I had no claims.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
August 29, 2011
Glenda from AZ
Verified Squaremouth Customer
During Trip no problems to no interaction with carrier during trip
Claim Process no claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
August 26, 2011
Rick from IL
Verified Squaremouth Customer
Before Trip Contact was minimal, since I just ordered the policy on line, spoke to no one, and waited for the confirmation. Nothing went wrong--that's a plus.
During Trip Nothing occurred during the trip that would need insurance assistance. We were delighted to have the coverage--it gave us peace of mind--but didn't need it in the end. So none of these iteams apply.
Claim Process We never needed to make a claim, so this is non-applicable.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
August 19, 2011
Michael from CA
Verified Squaremouth Customer
During Trip N/A. Did not need
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0 out of 0 people found this review helpful